Slot Floor Attendant/Cocktail Server

Slot Floor Attendant/Cocktail Server Tamarack Casino - 3.8 Reno, NV Job Details Full-time From $12 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance Employee discount Referral program Qualifications Serving Hospitality Customer communication Safety protocol adherence Customer service Basic math English Cash handling Casino cash handling Full Job Description

JOB SUMMARY

The Slot Floor Attendant is responsible for enhancing the gaming entertainment experience, serving beverages to gaming guests, ensuring guest satisfaction throughout their visit and maintaining high standards of the operation in cleanliness, quality and service. All employees are expected to conduct themselves in a manner which demonstrates friendliness, initiative, professionalism, personal awareness and integrity while exercising confidentiality in the appropriate areas of their performance.

RESPONSIBILITIES

Greet all guests throughout casino floor and promote positive guest relations by projecting a courteous, helpful attitude Take guest beverage orders, place order through bartender and deliver to guests in a timely manner while ensuring quality and consistency Sell change/break bills for slot players Quickly respond to all jackpots for payment in assigned section and enthusiastically congratulate guests on their wins Clear slot machines of glassware, empty ashtrays, move ashtrays to proper spot on machine and push in chairs regularly Maintain working knowledge of slot games, beverage menus, company offerings and promotions to inform guests and answer questions Promote features of the players club and assist in slot promotions Identify machines that are not working properly and notify a Slot Technician and/or Manager on Duty Perform assigned opening duties to stock station with proper supplies and shift change side work to ensure a clean and safe station Assume total responsibility for assigned section including cleanliness and organization Adhere to, enforce and practice all relevant laws, policies, and regulations Regularly provide information to Manager on Duty regarding guest reactions, comments, or problems that may arise and any safety/appearance concerns throughout the casino to ensure a quality and safe environment Perform other duties as assigned

QUALIFICATIONS

Must be at least 21 Previous restaurant, hospitality or beverage service experience required Must work independently as well as part of a team Ability to lift, handle and carry (e.g. trays and equipment) a minimum of 25 pounds on a frequent basis Ability to bend, stand, walk and exert well-paced mobility during entire shift Ability to quickly and accurately calculate basic subtraction and addition Excellent people skills and ability to courteously and efficiently interact with fellow employees, management and guests to ensure a positive experience Must pay attention to detail including cleanliness and safety Must be able to communicate effectively in English and listen attentively Must follow verbal and written directions, policies, and procedures Must be available to work weekends and holidays

CERTIFICATES AND LICENSES

Alcohol Awareness Training required (employee cost = $20; renewed every 4 years) Nevada Gaming Control Board Registration required (employee cost = approximately $140; renewed every 5 years)

Job Type:

Full-time Pay:

From $12.00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Paid time off Referral program Vision insurance Application Question(s): Will you be able to reliably commute for this job to Tamarack Casino in South Reno - 13101 S Virginia Street? •please note, Tamarack is not directly on a bus route and the closest stop is Damonte Ranch Parkway with limited service on weekends • Are you at least 21 years of age? We reward employees for their referrals! Were you referred by a current Tamarack or G PEG employee? If so, please list their full name. Are you able to work the necessary schedule Thursday-Sunday 11pm-7am?

Experience:

Cash handling: 2 years (Required)

Serving:

1 year (Preferred)

License/Certification:

Nevada Gaming Registration (or ability to obtain) (Preferred) Shift availability: Overnight Shift (Required)

Work Location:

In person