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Ella's Acres

Cashier/Food Runner

Career Insights for Waiter / Waitress

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What they do

A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.

$35,786 / year median in New York

+17% projected growth

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Job Description

Job Summary Join our dynamic team as a Cashier/Food Runner, where you will be the friendly face that enhances our guests' dining experience! In this energetic role, you'll handle customer transactions with accuracy and efficiency while ensuring food orders are delivered promptly and professionally. Your enthusiasm and attention to detail will contribute to a lively, welcoming atmosphere that keeps guests coming back for more. This position offers an exciting opportunity to combine customer service excellence with food industry expertise, all while working in a fast-paced, vibrant environment. Duties Greet guests warmly and assist with their food and beverage orders, ensuring accuracy and timeliness. Operate POS systems such as Aloha POS and Micros POS to process retail sales transactions, including cash handling and credit card payments. Prepare and package food items according to safety standards, maintaining cleanliness and sanitation of workspaces. Deliver food orders swiftly from the kitchen to tables or designated pickup areas, ensuring presentation quality. Upsell menu items by recommending specials or add-ons to enhance guest satisfaction and increase sales. Maintain a clean and organized workspace, including counters, POS stations, and food prep areas, following sanitation guidelines. Manage cash register operations accurately during shifts, balancing cash drawers at the end of each shift. Assist in food safety management by adhering to proper handling procedures and sanitation protocols. Support kitchen staff with basic food preparation tasks when needed, contributing to efficient service delivery. Provide excellent customer service by addressing guest inquiries promptly and courteously. Skills Proven experience in food service environments, including quick service or fast-food restaurants. Familiarity with POS systems such as Aloha POS and Micros POS for processing transactions efficiently. Strong food handling knowledge and commitment to food safety standards. Excellent time management skills to handle high-volume periods smoothly. Ability to upsell menu items confidently while maintaining a positive attitude. Basic math skills for cash handling, making change accurately, and processing transactions. Effective communication skills for engaging with guests and team members alike. Experience operating kitchen equipment safely and efficiently is a plus. Knowledge of sanitation practices to ensure a clean workspace at all times. Previous retail sales or cashiering experience is highly desirable for success in this role. Join us in creating memorable dining experiences through energetic service, precise order management, and a passion for the food industry!
Pay:
$16.00 - $18.00 per hour
Benefits:
Employee discount Flexible schedule Food provided Paid training
Work Location:
In person