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Biscotti Brothers Cafe

Server

Career Insights for Waiter / Waitress

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What they do

A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.

$35,786 / year median in New York

+17% projected growth

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Job Description

Job Summary •Please read the full description and qualifications before applying!•We are seeking a dedicated and enthusiastic Server to join our team in a fast-paced environment. The ideal candidate will possess excellent guest relations skills and a passion for delivering exceptional hospitality. As a Server, you will play a crucial role in ensuring that our guests have a memorable dining experience by providing attentive service, knowledgeable recommendations, and maintaining a clean and welcoming atmosphere. Duties Greet and seat guests promptly with a warm and friendly demeanor in the absence of a host. Present menus and provide detailed information about food and beverage offerings, including seasonal drink specials. Take accurate food and drink orders using the Shift 4 POS system. Ensure timely delivery of orders to guests while maintaining high standards of food presentation. Manage guest inquiries and concerns with professionalism, ensuring satisfaction throughout their dining experience. Collaborate with kitchen staff to ensure seamless service and communication during busy shifts. Maintain cleanliness of the dining area, including sanitizing tables and utensils between guests. Demonstrate strong time management skills to efficiently handle multiple tables and guest requests. Qualifications Previous experience in a restaurant or fine dining setting is preferred. Knowledge of coffee drinks is a plus. We have a robust coffee menu. Candidates with strong working knowledge of these drinks and the ability to communicate the differences between them will be given preference during the interview process. Strong knowledge of food preparation techniques and safety standards. Excellent math skills for handling transactions accurately. Proven ability to build rapport with guests through effective communication and hospitality skills. Knowledge of food allergies and appropriate measures that should be taken when guest(s) with allergies are present. Knowledge of basic dietary preferences such as vegetarian, vegan, and pescatarian. Familiarity with Shift 4 POS or similar touchscreen point-of-sale systems is advantageous. Advanced cash handling skills and the ability to maintain a server bank. Ability to work well under pressure in a fast-paced environment while maintaining attention to detail. A team player with strong interpersonal skills who can contribute positively to the restaurant atmosphere. If you're the kind of server that thinks they are too good to help the busser, help the host, or take a to-go order over the phone, then this is not the position for you. Being a team player is not a preference. It's a requirement. Weekday availability, Monday-Thursday, and all summer holiday weekends are
REQUIRED. DO NOT APPLY FOR THIS POSITION IF YOU ARE NOT AVAILABLE ON THESE DAYS. IF YOU ARE NOT AVAILABLE YOUR APPLICATION WILL BE REJECTED. IF YOU ARE HIRED AND HAVE MISREPRESENTED YOUR AVAILABILITY YOU MAY BE TERMINATED FROM THE POSITION.
Candidate must not have any significant time off commitments between July 1 and September 13. Our business is highly seasonal with our most busy time occurring between these dates. If you have significant time-off needs during that time please do not apply. Misrepresentation of your availability may lead to termination if hired. If you are passionate about providing outstanding service in the hospitality industry, we encourage you to apply for this exciting opportunity as a Server!
Job Types:
Full-time, Part-time, Seasonal Pay:
$795.68 - $958.23 per week
Benefits:
Employee discount Paid training
Shift:
Day shift Morning shift Application Question(s): Are you available Monday-Thursday and holiday weekends? Do you have any significant time-off needs between July 1 and September 13? Are you at least 18 years of age or older?
Education:
High school or equivalent (Required)
Language:
English (Required) Shift availability: Day Shift (Required) Ability to
Commute:
Lake George, NY 12845 (Required) Ability to
Relocate:
Lake George, NY 12845: Relocate before starting work (Required)
Work Location:
In person