Position:

Counter Server (Opening & Closing Shifts)

Location:

Kora -

NYC Job Type:

Full-Time /

Part-Time About Kora:

Kora is a community-centered Filipino bakery in NYC, known for its heritage-inspired pastries and warm hospitality. We're looking for Counter Servers to join our opening and closing teams—people who thrive in a fast-paced environment, are attentive to detail, and care about creating an exceptional guest experience from the moment the doors open until the final counter wipe-down.

Role Overview:

As a Counter Server, you'll be an essential part of our front-of-house team. Whether you're opening the shop and preparing for a busy day, or closing the space and resetting for tomorrow, your work ensures the smooth flow of service, cleanliness, and efficiency. You'll rotate across Counter Server, POS, Runner, Host, and bar support.

Key Responsibilities:

Opening Shifts:

Set up counter and stations with proper sanitation tools and packaging materials Prepare and stock the pastry case according to daily diagrams Clean and organize all guest-facing areas, including the dining room Restock packaging and build boxes, sleeves, and supplies Guide guests through our Bilao-style pastry service, handling items with care Support the POS station, assist with packing, and serve coffee & tea

Closing Shifts:

Maintain cleanliness and organization of counter, pastry case, and dining area Break down pastry display, clean trays, glass, and counters Wipe and sanitize Bilao trays and guest seating Assist with packaging 'Too Good To Go' orders as needed Restock and prep for the next day (cups, labels, bags, boxes) Take out garbage and recycling, coordinate with porter on scheduled pickup days

Shared Responsibilities:

Manage smooth guest flow during high volume periods Proactively communicate with kitchen and managers about low-stock items Keep the pastry case tidy and labels accurate throughout the day Support side work like box building, stickering, and restocking Collaborate with FOH and BOH teammates for a seamless operation

What We're Looking For:

Punctual, reliable, and team-oriented Strong attention to detail and cleanliness Friendly and professional communication with guests and coworkers Comfortable multitasking in a high-energy environment Previous customer service or bakery/café experience is a plus