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BL
Bluestone Lane
Cafe Service Professional
Career Insights for Waiter / Waitress
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Scorecard
Based on New York data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$35,786 / year median in New York
+17% projected growth
Job Description
Bluestone Lane is an Australian-inspired coffee & hospitality brand committed to providing environments where our guests or "locals" feel special through genuine connections, premium award-winning coffee, and healthy food. At Bluestone Lane, it's more than coffee, it's connection! Locals come to Bluestone Lane for their daily escape & to feel more connected in their communities. Seeking friendly, customer service-oriented Servers for our Mamaroneck cafe! This is a daytime concept, supporting a great work/life balance. What you'll do: Provide genuine connection and hospitality to each and every guest that enters the cafe Follow the Bluestone Lane Steps of Service when waiting on guests and serving their tables Maintain full knowledge of all menu items and ingredients, including limited time offerings, to provide guidance to guests on menu recommendations and potential allergens Accurately take guests orders and upsell items to achieve higher ticket totals Promptly and calmly address any guest issues, escalating to management if necessary Master the Bluestone Lane art of making coffee on La Marzocco espresso machinery Assist with packaging takeout items and working with 3rd party delivery drivers to ensure app orders are accurate Follow all health & safety standards to operate a clean and organized work space Who you are: A hospitality first people person--you simply love to make others feel good, no questions about it! A positive contributor to the team environment, working cohesively with others to deliver exceptional experiences to our locals A multi-tasker who won't bat an eye even when caught under a bit of pressure A motivated & hungry individual who is looking for career development in the hospitality industry A fast learner can shift from one job to the next with ease A digital warrior, you'll be able to help locals navigate the BL order ahead app with your eyes closed A punctual & reliable teammate, always on time for shifts & never leave your teammates hanging Our teammates benefit from: World class coffee training programs Amazing career development opportunities $11.35/hour + TIPS = ~ $20.00 - $25.00 401k plan with company match Healthcare & Paid Parental Leave
- Paid Vacation & Holidays
- Complimentary coffee & shift meals Commuter benefits Employee Assistance Programs Employee Resource Groups Employee referral program Daytime hours only, allowing for a great work-life balance
- For qualifying teammates