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GI
Gurney's Inn Resort & Spa
Gigis Gourmet Server
Career Insights for Waiter / Waitress
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Based on New York data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$35,786 / year median in New York
+17% projected growth
Job Description
Job Title:
Gigi's Gourmet Server Department:
Food & Beverage Reports To:
Restaurant General Manager, Restaurant Manager Status:
Full-time, Hourly Pay:
$17 per hour plus tips L ocation:Gurney's Resorts & Seawater Spa, Montauk, NY About Us:
Gurney's Resorts & Seawater Spa is a premier luxury destination offering unparalleled oceanfront experiences in Montauk. Our mission is to create a unique, effortlessly elegant experience for our guests. GiGi's is a refined coastal dining experience set within Gurney's, offering seasonal, ingredient-driven cuisine with panoramic ocean views. Rooted in a modern, farm-to-table philosophy, GiGi's blends elevated culinary technique with warm, intuitive hospitality. Our service style is polished yet approachable, delivering memorable, luxury dining experiences that reflect the sophistication of a world-class oceanside destination.Job Summary:
The Gourmet Server at GiGi's is responsible for delivering an exceptional, detail-driven dining experience. This role requires a deep knowledge of the menu, wine, and service standards, combined with the ability to anticipate guest needs and execute flawless service in a high-volume, upscale environment. The ideal candidate embodies professionalism, confidence, and genuine hospitality, serving as a key ambassador of the GiGi's experience. Key Responsibilities Guest Experience & Service Excellence Provide warm, polished, and attentive service from greeting through departure Anticipate guest needs and personalize the dining experience Maintain a strong presence on the floor while managing multiple tables seamlessly Handle guest feedback with professionalism and resolve concerns promptly Menu & Product Knowledge Demonstrate expert knowledge of food, wine, and cocktail offerings Confidently describe dishes, ingredients, and preparation techniques Guide guests through menu selections and provide thoughtful recommendations Execute strategic upselling to enhance the guest experience Service Execution Follow refined service standards including proper pacing, coursing, and table maintenance Ensure accuracy of all orders entered into Simphony POS Coordinate with kitchen and bar teams to ensure timely and accurate delivery Maintain impeccable table presentation and attention to detail Team Collaboration Work closely with support staff, runners, and bartenders to ensure seamless service Contribute to a positive, professional team environment Assist in maintaining overall dining room standards and cleanliness Qualifications Previous experience in upscale or fine dining preferred Strong knowledge of food, wine, and service etiquette Excellent communication and interpersonal skills Ability to multitask in a fast-paced, high-volume environment Flexible schedule, including weekends and holidays Preferred Attributes Passion for hospitality and guest engagement Strong attention to detail and presentation Composed, confident, and solution-oriented under pressure Natural ability to connect with guests in a genuine, refined mannerPhysical Requirements:
Ability to stand and walk for extended periods. Must be able to lift, push, or carry up to 40 lbs. Frequent bending, stooping, and reaching. Comfortable working in a high-energy, loud, and fast-paced environment.Pay Range and Compensation Package:
$17 per hour plus tips Paid time off Employee discounts on accommodations, dining, and spa services.Benefits
- Paid Time Off (PTO)
- Flexible Work Schedules
- Discounts/Reimbursements