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KOTO Japanese Steakhouse

Experienced Server Team Member

Career Insights for Waiter / Waitress

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What they do

A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.

$35,786 / year median in New York

+17% projected growth

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Job Description

Job Overview Join our dynamic team as a Server Team Member and become a vital part of delivering exceptional food service experiences! In this energetic role, you will be responsible for providing friendly, efficient, and attentive service to our guests, ensuring their dining experience is memorable and enjoyable. Your enthusiasm and dedication will help foster a welcoming atmosphere while maintaining high standards of food safety, cleanliness, and operational excellence. This paid position offers an exciting opportunity to develop your skills in the food industry, engage with diverse customers, and contribute to a lively team environment. Duties Greet guests warmly and take their food and beverage orders accurately using POS systems such as Aloha POS or Micros POS. Prepare and serve food items promptly, adhering to food safety and sanitation standards. Manage customer orders efficiently through food service customer order management systems, ensuring timely delivery. Upsell menu items to enhance guest satisfaction and increase sales opportunities. Operate kitchen equipment safely and assist with basic food preparation tasks as needed. Maintain a clean workspace by bussing tables, sanitizing surfaces, and ensuring proper sanitation practices are followed throughout your shift. Process cash transactions accurately, handle cash register operations, and manage retail sales transactions with precision. Support food handling procedures to ensure compliance with food safety regulations and proper hygiene standards. Assist in operating POS systems for retail or café sales, including processing payments and issuing receipts. Contribute to a positive team environment by collaborating with colleagues to deliver excellent service consistently. Experience Previous experience in quick service or fast-food restaurant environments is preferred but not required; enthusiasm for learning is key! Familiarity with POS systems such as Aloha POS or Micros POS is advantageous. Prior food service experience including serving, bussing, or cashiering helps you hit the ground running. Basic math skills are essential for processing cash transactions accurately and managing retail math calculations. Experience with operating kitchen equipment or working in a café or grocery store setting is a plus. Strong customer service skills combined with excellent time management enable you to handle busy periods effectively. Knowledge of food safety management practices ensures you maintain high hygiene standards at all times. Embark on an exciting journey in the food industry where your energy makes a difference! We're committed to supporting your growth while providing a vibrant work environment filled with opportunities to shine.
Pay:
$16.00 - $27.68 per hour
Work Location:
In person