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Expo/Food Runner/Server
Job Description
Expo/Food Runner/Server Big Fellas Restaurant Syracuse, NY Job Details Part-time | Full-time $17
•$21 an hour 8 hours ago Benefits Employee discount Opportunities for advancement Flexible schedule Referral program Qualifications Pre-cooking preparation Guest relations Cash register Attention to detail Quality inspection Full Job Description
EXPO / FOOD RUNNER / SERVER
$17
•21 per hour | Flexible Schedule | Part-Time / Full-Time We have two locations: Cicero and Downtown Syracuse We're looking for someone who knows how to MOVE with purpose, SERVE with a smile, and PERFORM under pressure. This position is a key part of the guest experience. You will help ensure every plate leaving the kitchen is accurate, clean, complete, and worthy of a 5-star experience while supporting the entire FOH team when things get busy.
WHAT WE'RE LOOKING FOR
We want someone who: Has a positive, welcoming attitude and genuinely enjoys taking care of guests Can maintain composure and professionalism during chaos and high-volume periods Can stand and move for extended periods of time Has strong attention to detail and takes food quality and presentation seriously Is comfortable speaking up when something is incorrect Can handle guest complaints calmly and professionally Can provide 100% effort every shift Works well as part of a team and jumps in wherever needed Understands that hospitality means helping wherever help is needed not just staying in one position
KEY RESPONSIBILITIES EXPO & FOOD QUALITY
Inspect every plate before it reaches the guest Verify food is accurate, complete, properly portioned, and presented to standard Ensure plates leave the kitchen looking like 5-star plates every time Communicate with the kitchen when corrections are needed Maintain accuracy and organization at the expo window Run food quickly while maintaining quality Deliver every plate with a smile and professional attitude
FOOD RUNNING & GUEST EXPERIENCE
Deliver food to guests promptly and accurately Know table numbers and seat locations Check back when appropriate to ensure guests have what they need Address guest concerns professionally Assist with resolving complaints and involve management when necessary Treat every guest with patience, respect, and urgency
FOH SUPPORT
Assist cashiers, servers, expo, and management during busy periods Restock FOH and expo supplies Fill and maintain seasonings, sauces, dressings, ramekins, and other service items Assist with plating and food preparation as directed Keep work areas clean, organized, and service-ready Complete cleaning and downtime tasks without being asked repeatedly Jump into whatever area needs support
DELIVERY / ONLINE ORDERS
Monitor and manage DoorDash and other delivery-order issues Verify delivery orders are accurate and complete Communicate professionally with drivers Resolve order issues quickly or escalate to management when necessary
DURING BUSY TIMES & EVENTS
We need team members who thrive—not panic—when the restaurant gets busy. Event days, weekends, promotions, and high-volume periods may require additional staffing and/or flexible shifts. Team members should be willing to assist where needed and understand that priorities can change quickly.
AVAILABILITY
Flexible scheduling available. We strongly prefer candidates with open availability, especially those who can work: Weekends Evenings Events Holidays High-volume shifts Additional shifts may be available during events and peak business periods.
OUR STANDARD 100
% effort. Every guest. Every plate. Every shift. We are looking for someone who understands that the little things matter. A clean plate.
A correct order.
A genuine smile.
A stocked station.
A calm response when things get crazy.
A teammate who steps in without being asked. If you take pride in your work, care about the guest experience, and can perform at a high level when the restaurant is busy, we want to meet you. PAY $17
•21/hour based on experience and performance Apply today and become part of a team where hospitality, accountability, and execution matter.
Pay:
$17.00
•$21.00 per hour Expected hours: 20.0
•40.0 per week
Benefits:
Employee discount Flexible schedule Opportunities for advancement Referral program Application Question(s): Describe yourself using one word.
Shift availability:
Day Shift (Preferred) Night Shift (Preferred)
Work Location:
In person
Benefits
- Flexible Work Schedules
- Dental Insurance
- Discounts/Reimbursements