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Server Assistant, UPSCALE
Career Insights for Waiter / Waitress
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Scorecard
Based on Ohio data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$31,582 / year median in Ohio
+8% projected growth
Job Description
We are looking for a Server Assistant to join our team and facilitate collaboration between our kitchen and wait staff. Server Assistant responsibilities include setting tables, serving food orders and removing used dishes and utensils. If you'd like to gain experience in the restaurant industry and learn how to provide an excellent upscale dining experience, we'd like to meet you. To be considered for this role, you should be available to work various shifts, including weekends. Ultimately, you will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner. Responsibilities Deliver food orders from the kitchen to customers' tables rapidly and accurately Act as the contact point between Front of the House and Back of the House staff Assist the wait staff with table setting by placing appropriate tableware, eating utensils and serviettes. Check in with customers and take additional orders or refill water, as needed Remove dirty dishes and utensils Answer guests' questions about ingredients and menu items Inform restaurant staff about customers' feedback or requests (e.g. when they ask for the check) Skills Experience as a Busser or Food Runner entry-level role in a restaurant Understanding of hygiene and food safety rules Physical ability and stamina to stand for long hours Availability to work various shifts, including weekends Multi-tasking abilities Good oral communication skills Ability to remain calm and professional in a fast-paced work environment