SUMMARY OF JOB RESPONSIBILITIES

• Perform proper service techniques and procedures learned in training to residents and guest promptly and completely throughout the mealtime.
• Preparation of dining room service station and kitchen areas before, during and after meals.
• Maintain good personal hygiene practices including clean, neat appearance and complete uniform.
• Understanding-before each meal period- every menu item and special, well enough to answer diners' questions.
• With guidance of Lead Servers prepare routine set-up of dining room for next day and/or special holidays
• Maintenance of confidentiality of all pertinent resident information to assure residents' rights and employee confidentiality are protected
• Adherence to all safety policies & procedures of the Facility and regulatory authorities
• Attendance and participation in in-service training (IST) programs
• Reporting all hazardous conditions or equipment to Lead Server or Manager
• Reporting of all accidents/ incidents to Lead Server or Manager
• Maintaining quality level of service
• Performance of other duties as deemed necessary and appropriate, or as may be directed by Lead Server and/or Manager

QUALIFICATIONS EDUCATION

• Must be able to read, write, speak and understand the English language

EXPERIENCE

• Not Applicable

KNOWLEDGE AND SKILLS

• Good communication skills; must be able to demonstrate effective reading, writing, speaking and analytical skills
• Must be a detailed oriented person and be able to perform duties with great accuracy each day
• Must be able to work overtime, holidays, weekends as assigned
• Must be able to interface with people at all levels and with residents in a positive and professional manner

PRINCIPAL JOB ACCOUNTABILITIES

Full understanding and effective application of:

• Dining room operational procedures and etiquette
• Proper small wares handling
• Residents rights
• Departmental policies and procedures

JOB ACCOUNTABILITIES

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Other:

1. Performs other related duties as needed. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

BENEFITS YOU WILL ENJOY AS A LAUREL LAKE EMPLOYEE

• Medical Insurance through Meritain (Co-pay Plan) — for all employees working 30+ hrs. per week
• FSA (Flex Spending Account) — for all employees working 30+ hrs. per week
• Dental coverage through Mutual of Omaha — for all employees working 30+ hrs. per week
• Vision coverage through Mutual of Omaha for all employees working 30+ hrs. per week
• Basic Life (1x annual salary) - for all employees working 30+ hrs. per week Option to purchase supplemental Life Insurance for self/spouse/child
• Short Term Disability - for all employees working 20+ hrs. per week after completion of six months of service
• 403(b) Retirement Program — potential match for employees up to 4%
• Section 125 Pre-Tax PTO (Paid Time Off) used for Vacation/Sick Time/Holiday
• Tuition Assistance ($1250/$1750/$2500) is the maximum amount that you are eligible for per year based on part time or full-time status)
• Free On-Site CEU Opportunities
• Shift Differential for 2nd/3rd shift Clinical positions (CNA/LPN/RN)
• Competitive Wage Scale
• Direct Deposit for Payroll
• Discounted Membership to Life Center Plus/Hudson
• Employee Family Assistance Program
• On-Site Health Club w/Pool
• Employee Wellness Program
• Smoke-Free Campus
• 24-Hour Campus Security
• Akron Metro Regional Transit Service
• Award Programs (i.e. Employee of the Month)
• Staff/Resident Activities & Social Events
• Employee Dining Room with Meals at Nominal Charge
• Free Parking
• Employee Referral Bonus Program
• Eligible for Christmas Bonus in December from the Residents