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WR
Wife’s Ramen & Pho
Server
Job Description
Job Summary We are seeking a dynamic and energetic Server to join our vibrant hospitality team! As a key member of our restaurant, you will deliver exceptional guest experiences by providing attentive service, expert beverage and food recommendations, and ensuring every guest feels valued and welcomed. Your enthusiasm, culinary knowledge, and excellent communication skills will help create memorable dining moments. This role offers an exciting opportunity to showcase your hospitality talents in a lively environment where teamwork and customer satisfaction are at the forefront. Responsibilities Greet guests warmly, present menus confidently, and assist with food and beverage selections to enhance their dining experience Take accurate orders using POS systems such as Aloha POS or Micros POS, ensuring all special requests and dietary needs are noted Serve food and beverages promptly while maintaining high standards of presentation and cleanliness Process sales transactions efficiently, including cash handling, credit card processing, and upselling to maximize sales opportunities Maintain thorough knowledge of our menu offerings, including wine, spirits, cocktails, and food ingredients to provide expert recommendations Uphold food safety standards by adhering to sanitation protocols, proper food handling procedures, and cleanliness guidelines Collaborate with kitchen staff and other team members to ensure smooth service flow during busy hours, including bussing tables and assisting with food prep when needed Engage with guests proactively to foster positive relationships, handle inquiries professionally, and resolve any concerns promptly Qualifications Previous food service experience in a fast-paced restaurant or hospitality setting is preferred; fine dining or nightclub experience is a plus Proficiency with POS systems such as Aloha POS or Micros POS; experience with OpenTable is advantageous Strong knowledge of beverage service including spirits, wine, cocktails, and drink presentation techniques Excellent customer service skills with the ability to upsell menu items confidently and effectively Demonstrated time management skills to handle multiple tables efficiently during peak hours Basic math skills for processing transactions accurately and managing cash handling responsibilities Knowledge of food safety regulations and sanitation practices in the food industry Ability to work flexible hours including nights, weekends, and holidays in a lively environment Hospitality-oriented attitude with a passion for creating memorable guest experiences Join us to be part of an energetic team dedicated to delivering outstanding service in a fun-filled atmosphere! We value our team members' contributions and provide opportunities for growth within the hospitality industry.
Pay:
$23.12 - $30.00 per hourBenefits:
Employee discount Flexible scheduleWork Location:
In personBenefits
- Flexible Work Schedules
- Dental Insurance
- Discounts/Reimbursements
Career Insights for Waiter / Waitress
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Scorecard
Based on Ohio data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$31,582 / year median in Ohio
+8% projected growth