Hello and thank you for your interest in working at Andina!

Please review the job description below for our FOH Support position. We are especially looking for candidates who are available to work Wednesday, Friday, Saturday, and Sunday.

We look forward to hearing from you:)

Support:

General DescriptionAs a FOH Support at Andina, you will report directly to the FOH management team. This is a part-time, non-exempt, onsite position. You will be responsible for bussing and running duties, including maintaining a clean, efficient dining room, accurately delivering food and drinks to guests, and supporting the Front of House team in executing nightly service. You are responsible for contributing to and upholding a workplace that is welcoming, inclusive, and equitable for all team members.

Schedule The FOH Support position is part-time, with opportunities for additional hours based on business volume. We're especially hoping to find someone available on Wednesday, Friday, Saturday, and Sunday. Andina is open seven days a week for Happy Hour and Dinner, with private dining events during the daytime and evenings from 4 pm to 9 pm (last seating). FOH SupportAs a FOH Support, you will be responsible for:

Assisting with table maintenance, which includes but is not limited to, clearing empty glasses, removing dirty dishes from in front of guests, and clearing and resetting tables between turns.

Cleaning and sanitizing tables, chairs, banquettes, and other dining room areas.

Helping to set the dining room and private dining spaces for service, and breaking down these areas at the end of the night.

Clearing bus tubs and bringing used dishes and glasses to the dishwasher and used specialty glassware back to the bar for washing.

Polishing and restocking clean silverware, glassware, and dishes.

Receiving coffee and tea order tickets and preparing both according to Andina standards. Maintaining a clean and well stocked coffee & tea station, and ensuring that it is properly closed down at the end of each night.

Maintaining clean, well stocked, and well organized stations around the restaurant, and ensuring that they are refilled, organized, and tidied throughout service.

Resetting tables according to Andina standards.

Completing opening and closing side work checklists.

Being present and available to provide support and hands as needed during service.

Running Duties include: Picking up food at the pass, or drinks at the bar, when they are ready, and delivering them accurately to guests.

Clearly, accurately, and completely describing dishes and beverages to guests upon delivery.

Offering guests drinks when their glasses are empty, and communicating those orders to the correct server.

Clearing and resetting tables between courses.

Assisting with table maintenance, which includes but is not limited to, clearing used dishes and glassware, refilling water, providing appropriate tools for guests to enjoy their meal (silverware, plates, menus, napkins, etc.)Correctly identifying dishes and drinks, making sure to provide appropriate information regarding allergies or aversions when needed.

Studying, absorbing, and sharing with guests, culinary and cultural notes about the menu generally and about individual dishes specifically. Communicating guests needs to their server and to the chef or managers on duty, as needed.

Completing opening and closing side work checklists.

Being present and available to provide support and hands as needed during service.

QualificationsHigh school diploma or equivalent.1 year of experience working in a Front of House role at a fine dining or comparable restaurantFamiliarity with describing food and drinks.

Valid permits, as required by and relevant to your position: Oregon Food Handlers permit, OLCC service permit.

Interest in Peruvian cuisine and culture is a plus.

Spanish language skills are a plus, but not required.

Physical RequirementsLift and move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Safely and effectively use all necessary tools and equipment.

Stand and walk for an entire shift, including moving safely through all areas of the restaurant, which may include stairs, uneven and slick surfaces.

Ability to bear exposure to hot and cold environments with moderate to high noise level.

ExpectationsYou are expected to demonstrate an understanding of and ensure your actions reflect Andina's core values, and actively participate in our endeavor to work toward our purpose. Story. You commit to sharing your story and to respecting the story of others on our team. You are responsible for creating and protecting an environment where everyone feels welcome to share their truths and ideas, and where everyone can be heard. You carry on the Andina tradition of storytelling as you share your own Andina stories with new team members and guests.

Flavor. You will help Andina create delicious flavor and ensure recipes are executed to standard. You will taste and become familiar with our menu items and products. You ensure the quality of everything we serve and describe flavor to guests as we guide them and help create a memorable Andina Experience.

Connection. You commit to cultivating a connected workplace, demonstrated by how you interact and communicate with each team member and with our guests. You will make efforts to make sure everyone feels seen, heard, and valued. You work to build awareness of the lived stories that connect and interact within our restaurant, and how our restaurant connects and interacts with the broader world.

Unity. You work as part of a team united in a common purpose, and collaborate to solve problems and build our shared success. You acknowledge that each of us plays a unique and vital role in creating and growing the Andina Experience and choose to contribute your efforts to support others.

Inclusivity. You are responsible for cultivating and protecting a welcoming and inclusive environment where team members and guests feel that they belong. You recognize and celebrate diverse individual perspectives and lived experiences, and work to maintain Andina as a place where everyone feels safe to share their whole selves. You recognize that we each bring unique strengths to the team, that we're each on a unique learning journey, and that we may each need different support to be successful, and you work to provide that support to the people around you. You work to foster a learning-oriented workplace free from fear of failure and are open to new ideas and ways of working.

Consistency. You commit to following through with what you say you ll do and to coming to work ready to contribute your full efforts to creating the Andina Experience. You work to continuously improve and organize the way you work with the people around you, and you understand your role and responsibilities. You ll use clear, open communication to create common understanding and clarity. You will use systems, tools, and recipes to guide the work you do in order to create a safe, predictable and enjoyable work environment and a consistent Andina Experience for everyone.