A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Banquet Server•Hilton•Harrisburg, PA
Part Time
Restaurant Banquet
Hilton Harrisburg, Harrisburg, PA, US
2 days ago
Requisition ID:
18399
Apply
Salary:
$3.03 Hourly Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Banquet Server for the Hilton Harrisburg in Harrisburg, PA.
POSITION
SUMMARY:
SERVE, SET-UP AND CLEAN-UP FOOD PREPARATION FOR ALL BANQUET FUNCTIONS. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
THE POSITION REQUIRES PERFORMING THE FOLLOWING ESSENTIAL JOB FUNCTIONS, WITH OR WITHOUT REASONABLE
ACCOMMODATION. READ BEO AND KNOW HOW TO COMPLETE A SET-UP.
SET
TABLES IN ASSIGNED AREA CORRECTLY AND UNIFORMLY.
KEEP
STATION NEAT AND CLEAN WHILE SERVICING GUEST PER ESTABLISHED POLICIES AND PROCEDURES.
GREET
GUESTS AND RESPOND TO REQUESTS
SERVE
FOOD AND BEVERAGE SERVICE TO GUESTS CONSISTENTLY THROUGHOUT THE BANQUET
USE
PROPER IN-ROOM CLEARING AND AISLE TRAY BREAK-DOWN BUFFET OR OTHER SPECIAL FOOD SERVICE TABLES AND EQUIPMENT.
ASSIST
BANQUET CAPTAIN IN SETTING UP/BREAKING DOWN BUFFET OR OTHER SPECIAL FOOD SERVICE TABLES AND EQUIPMENT.
GREET
AND SERVE GUESTS FOLLOWING GUIDELINES SET BY THE POLICIES/PROCEDURES REGARDING THE SERVICE OF FOOD AND BEVERAGE.
FOLLOW
ALL GUEST CHECK AND MONEY-HANDLING PROCEDURES WHEN SERVING A-LA-CARTE AND BEVERAGE ORDERS.
COMPLETE
ASSIGNED SIDE WORK.
HOURS:
FLEXIBLE
;
SCHEDULED DAYS AND TIMES MAY VARY BASED ON NEED.
REGULAR
ATTENDANCE IN CONFORMANCE WITH THE STANDARDS, WHICH MAY BE ESTABLISHED BY HILTON FROM TIME TO TIME, IS ESSENTIAL TO THE SUCCESSFUL PERFORMANCE OF THIS POSITION. DUE TO THE CYCLICAL NATURE OF THE HOSPITALITY INDUSTRY, EMPLOYEES MAY BE REQUIRED TO WORK VARYING SCHEDULES TO REFLECT THE BUSINESS NEEDS OF THE HOTEL. OTHER DUTIES KNOW THE MENU FOR EACH FUNCTION SERVED AND BE ABLE TO EXPLAIN THE MAJOR INGREDIENTS AND PREPARATION METHODS FOR EACH ITEM TO BE SERVED.
KNOW AND USE "
SUGGESTIVE SELLING
"
TECHNIQUES.
PLEASE
NOTE THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE FOR THIS JOB. DUTIES, RESPONSIBILITIES, AND ACTIVITIES MAY CHANGE AT ANY TIME WITH OR WITHOUT NOTICE. REQUIRED KNOWLEDGE
/ SKILLS /
ABILITIES:
REQUIRES A WORKING KNOWLEDGE OF FOOD SERVICE AND HOTEL'S SERVICES, POLICIES AND OPERATIONS. WORKING KNOWLEDGE IS GENERALLY LEARNED ON-THE-JOB.
MODERATE
VISION NECESSARY TO VIEW SET-UP AND SERVING GUESTS.
MODERATE
SPEECH COMMUNICATION SKILLS TO COMMUNICATE WITH SUPERVISOR, CO-WORKERS AND GUESTS.
MODERATE
LITERACY NECESSARY TO READ AND UNDERSTAND INSTRUCTIONS ON BEOS.
ABLE
TO READ AND COMMUNICATE CLEARLY. NO DRIVING REQUIRED. DESIRED SOFTWARE PROFICIENCIES
NONE
SUPERVISORY
RESPONSIBILITIES:
NONE EDUCATION / EXPERIENCE
HIGH
SCHOOL DIPLOMA OR EQUIVALENT PREFERRED. TWO YEARS HOTEL BANQUET FOOD/BEVERAGE SERVICE EXPERIENCE PREFERRED.
CUSTOMER
SERVICE EXPERIENCE PREFERRED.
RAMP
CERTIFICATION WITHIN 30 DAYS OF HIRE. PHYSICAL REQUIREMENTS THE INDIVIDUAL HOLDING THIS POSITION MUST BE ABLE TO EXPLAIN AND DEMONSTRATE THAT HE OR SHE CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB, WITH OR WITHOUT REASONABLE ACCOMMODATION, USING SOME OTHER COMBINATION OF SKILLS AND ABILITIES
FREQUENCY KEY:
NEVER•0 HOURS; RARE•UP
TO 1 HOUR
;
OCCASIONAL
•1-3 HOURS;
FREQUENT
•3-6 HOURS;
CONSTANT
•6-8 HOURS
PHYSICAL ACTIVITY FREQUENCY
SITTING RARE
WALKING
CONSTANT
CLIMBING
STAIRS FREQUENT
CROUCHING/BENDING/STOOPING
FREQUENT
REACHING
FREQUENT
GRASPING
CONSTANT
PUSHING/PULLING
FREQUENT
NEAR
VISION CONSTANT
FAR
VISION CONSTANT
HEARING
CONSTANT
TALKING
CONSTANT
SMELL
OCCASIONAL
TASTE RARE
LIFTING/CARRYING(# LBS)
FREQUENT
•UP
TO 50 LBS.
TRAVEL
RARE LIFTING TRAYS, DISH RACKS, GLASS RACKS, ETC.
•20•40 LBS.
PUSHING CARTS, QUEEN MARYS, HOTBOX, PORTABLE BAR
•50•100 LBS.
CARRYING TRAYS, DISH RACKS, GLASS RACKS, ETC. USING BOTH HANDS.
•20•40 LBS.
BENDING/KNEELING
•ABILITY
TO BEND TO LOWER-LEVEL CABINETS AND LIFT TRAYS.
MOBILITY•MANEUVER
IN NARROW AREAS AND BETWEEN SEATED GUESTS.
CONTINUOUS
STANDING REQUIRED TO SERVICE GUEST FUNCTIONS
; 100%
OF THE TIME SCHEDULED.
CLIMBING
APPROXIMATELY 12 STEPS 20
%
OF 8 HOURS. WORK INSIDE 95
%
OF 8 HOURS. MATERIAL/EQUIPMENT USED CHEMICALS/AGENTS USED
CLEANING
AGENTS FOR SILVER, STAINLESS STEEL AND FLOOR SURFACES
•30%
OF THE TIME.
OPERATE
COFFEE MACHINE, ICE MACHINE, REFRIGERATOR AND VACUUM CLEANERS.
