A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
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Server Assistant•Hilton•Harrisburg, PA
Part Time
Hilton Harrisburg, Harrisburg, PA, US
2 days ago
Requisition ID:
18392
Apply
Salary:
$3.51 Hourly Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Server Assistant for the Hilton in Harrisburg, PA. 5 Hour Shifts Available! Peak hours are 5pm to 10pm.
POSITION
SUMMARY:
SETS AND CLEARS RESTAURANT TABLES
;
STOCKS ALL SERVICE STATIONS AND ASSIST FOOD SERVERS WITH TABLE SERVICE TO ENSURE TOTAL GUEST SATISFACTION. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
THE POSITION REQUIRES PERFORMING THE FOLLOWING ESSENTIAL JOB FUNCTIONS, WITH OR WITHOUT REASONABLE
ACCOMMODATION. QUICKLY CLEAR DIRTY TABLE SETTINGS AND PREPARE TABLE FOR RESETTING. PROMPTLY AND CONSISTENTLY RESET ALL SERVICEWARE AS PRESCRIBED.
ASSIST
IN THE STOCKING OF SERVER STATIONS.
ASSIST
SERVER WITH FOOD & BEVERAGE SERVICE TO ENSURE GUEST SATISFACTION.
TRANSPORT
ALL DIRTY TABLEWARE FROM DINING ROOM TO DISHWASHING AREA FOR PROPER CLEANING.
DUE
TO THE NATURE OF THE HOSPITALITY INDUSTRY, EMPLOYEES MAY BE REQUIRED TO WORK VARYING SCHEDULES TO REFLECT THE BUSINESS NEEDS OF THE HOTEL. OTHER DUTIES PERFORM ANY GENERAL CLEANING TASKS USING STANDARD HOTEL CLEANING PRODUCTS AS ASSIGNED BY SUPERVISOR TO ADHERE TO HEALTH STANDARDS.
FOLDING
NAPKINS FOR ALL MEAL PERIODS THROUGHOUT THE DAY TO MAINTAIN AN ADEQUATE SUPPLY.
PERFORM
ALL ASSIGNED SIDEWORK TO INCLUDE REPLENISHING CONDIMENTS AND RESTOCKING SIDESTANDS IN ASSISTANCE TO THE FOOD SERVERS.
PERFORM
OTHER DUTIES AS REQUESTED, SUCH AS CLEANING UNEXPECTED SPILLS, ANSWERING TELEPHONES AND TAKING ROOM SERVICE ORDERS, HANDLING SPECIAL GUEST REQUESTS, HELPING TO MAINTAIN AND ORGANIZE BUFFET, GREETING AND SEATING GUESTS AND ENSURING GUEST SATISFACTION ACCORDING TO HILTON GUIDELINES. PLEASE NOTE THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE FOR THIS JOB. DUTIES, RESPONSIBILITIES, AND ACTIVITIES MAY CHANGE AT ANY TIME WITH OR WITHOUT NOTICE. REQUIRED KNOWLEDGE
/ SKILLS /
ABILITIES:
KNOWLEDGE OF THE APPROPRIATE TABLE SETTINGS AND SERVICEWARE.
ABILITY
TO UNDERSTAND AND COMMUNICATE ENGLISH TO COMPREHEND AND RESPOND TO BASIC GUEST REQUESTS. ABILITY TO GRASP, LIFT AND/OR CARRY, OR OTHERWISE, TRANSPORT UP TO 50 LBS. THROUGH A CROWDED ROOM.
ABILITY
TO MOVE OR PUSH GOODS ON A HAND CART/TRUCK WEIGHING A MAXIMUM OF 200 LBS. DESIRED SOFTWARE PROFICIENCIES
NONE
SUPERVISORY
RESPONSIBILITIES:
NONE EDUCATION
/
EXPERIENCE:
HIGH SCHOOL
DIPLOMA OR
EQUIVALENT
PREFERRED. BUSSING EXPERIENCE PREFERRED. PHYSICAL REQUIREMENTS THE
INDIVIDUAL HOLDING THIS POSITION MUST BE ABLE TO EXPLAIN AND DEMONSTRATE THAT HE OR SHE CAN
PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB, WITH OR WITHOUT REASONABLE ACCOMMODATION, USING SOME OTHER COMBINATION OF SKILLS AND
ABILITIES:
FREQUENCY KEY
NEVER•0 HOURS; RARE•UP
TO 1 HOUR
;
OCCASIONAL
•1-3 HOURS;
FREQUENT
•3-6 HOURS;
CONSTANT
•6-8 HOURS
PHYSICAL ACTIVITY FREQUENCY
SITTING RARE
WALKING
CONSTANT
CLIMBING
STAIRS OCCASIONAL
CROUCHING/BENDING/STOOPING
FREQUENT
REACHING
FREQUENT
GRASPING
CONSTANT
PUSHING/PULLING
FREQUENT
NEAR
VISION CONSTANT
FAR
VISION CONSTANT
HEARING
CONSTANT
TALKING
CONSTANT
SMELL
OCCASIONAL TASTE RARE
LIFTING/CARRYING (# LBS)
FREQUENT
•UP
TO 50 LBS.
TRAVEL
RARE MATERIALS / EQUIPMENT USED CLEANING CHEMICALS, STANDARD RESTAURANT EQUIPMENT INCLUDING SODA GUN, COFFEE MACHINES AND TOASTERS.
