Server Sheraton Bucks County Hotel - 3.9 Langhorne, PA Job Details Part-time $12 an hour 1 day ago Benefits Employee discount Flexible schedule Qualifications Customer communication Handling customer service requests Full Job Description

POSITION SUMMARY

The Server provides attentive, courteous, and efficient food and beverage service to hotel guests. This position welcomes guests, accurately takes and delivers orders, maintains clean service areas, processes payments, and supports a positive dining experience in accordance with hotel and Marriott brand standards.

ESSENTIAL JOB FUNCTIONS

• Greet guests promptly and professionally, explain menu items, answer questions, and provide recommendations as appropriate.
• Accurately take food and beverage orders and enter them into the point-of-sale system.
• Communicate special requests, dietary needs, allergies, and order changes clearly to culinary and service team members.
• Serve food and beverages in a timely manner while following established service and presentation standards.
• Monitor guest satisfaction and respond promptly and professionally to requests or concerns.
• Coordinate with kitchen, bar, hosts, and other service team members to support efficient service.
• Prepare dining and service areas before shifts and reset tables and service stations throughout and after service.
• Maintain cleanliness and sanitation of tables, service stations, equipment, and assigned work areas.
• Follow responsible alcohol service procedures and applicable laws when alcohol service is part of the role.
• Present checks, process payments, and handle cash and payment transactions according to hotel procedures.
• Follow food safety, sanitation, allergen awareness, and workplace safety requirements.
• Know menu items, ingredients, daily specials, and hotel services relevant to guest inquiries.
• Attend required meetings and training and maintain professional appearance and uniform standards.
• Report guest feedback, safety concerns, equipment issues, and service disruptions to the appropriate supervisor.
• Perform additional duties as assigned to support hotel operations.

QUALIFICATIONS REQUIRED

• Ability to communicate clearly and courteously with guests and team members.
• Strong customer service, teamwork, organization, and attention-to-detail skills.
• Ability to work effectively in a fast-paced hospitality environment and manage multiple priorities.
• Ability to follow instructions, handle guest concerns professionally, and use sound judgment.
• Availability to work assigned shifts, including evenings, weekends, and holidays as business needs require.

PREFERRED

• Previous serving, restaurant, banquet, or hotel food and beverage experience.
• Familiarity with point-of-sale systems and food safety practices.
• Food handler training or alcohol service certification, where applicable.

PHYSICAL REQUIREMENTS

• Frequently stand and walk for extended periods during service.
• Ability to bend, reach, stoop, and move throughout service areas.
• Ability to lift, carry, push, or pull items used in daily operations, with or without reasonable accommodation.

WORK ENVIRONMENT

This position works primarily in restaurant, bar, banquet, and other food service areas. The role may involve prolonged standing and walking, busy service periods, hot food and beverages, wet floors, noise, and cleaning products.

SCHEDULE REQUIREMENTS

This position is part-time. Schedule flexibility is required, including availability for mornings, evenings, weekends, holidays, and varied shifts based on restaurant and hotel business needs.

EQUAL OPPORTUNITY EMPLOYMENT

Milestone Hospitality Management is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, business needs, and individual performance without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

DISCLAIMER

This job description is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify, assign, or remove duties as business needs require.

Pay:

$12.00 per hour Expected hours: 20.0 - 25.0 per week

Benefits:

Employee discount Flexible schedule

Work Location:

In person