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DoubleTree by Hilton Hotel Pittsburgh Airport
Restaurant Server
Career Insights for Waiter / Waitress
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Scorecard
Based on Pennsylvania data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$34,141 / year median in Pennsylvania
+4% projected growth
Job Description
Description We are hiring Servers! Do you have a passion for serving others? As a Server at Concord Hospitality, you will often be the first or last greeting our guests receive during their day. Your friendly smile, cheerful attitude, and commitment to excellent service set the tone for a memorable experience. If you enjoy engaging with people, being proactive, and creating positive moments, this role is perfect for you!
Responsibilities:
- Provide warm, attentive service to guests, ensuring satisfaction throughout their dining experience.
- Maintain a calm and professional demeanor during high-volume periods or unusual events.
- Monitor the operation of the food and beverage outlet, assisting managers in identifying and resolving guest concerns.
- Keep workstations clean, organized, and fully stocked.
- Accurately take and process guest orders while communicating clearly and pleasantly.
- Maintain consistent attendance and punctuality.
Qualifications:
- Prior serving or hospitality experience preferred.
- Strong communication and customer service skills.
- Ability to work efficiently in a fast-paced environment.
- Flexibility to work varied shifts, including nights, weekends, and holidays.
- Commitment to teamwork, professionalism, and guest satisfaction. Benefits (Full-Time Associates Only):
- Competitive wages
- Medical, dental, and vision insurance
- Life insurance and short/long-term disability options
- 401(k) program with company match
- Tuition assistance
- Discounted room rates at Concord-managed hotels
- Training, development, and career advancement opportunities Why Join Concord?
Source:
Concord HospitalityBenefits
- Financial Aid/Assistance
- 401(k) Plans
- Health Insurance
- Dental Insurance