35-40 hours/week; night and weekend availability required; PTO and Benefit packages available to qualifying employees
Part Time:
Up to 34 hours/week; night or weekend availability required
Role Summary:
As a Server you are responsible for working with a team of restaurant professionals to provide outstanding hospitality and service to guests of the
Black Cow Bistro Duties & Expectations:
Arrives for scheduled shifts on time and prepared for the day Enthusiastically welcomes and cares for all guests; striving to not only meet their needs, but to find ways to go above and beyond to create positive and memorable dining experiences Maintains complete food and beverage menu knowledge, and ability to pass ongoing menu tests Intermediate level knowledge of classic cocktails, beer and wine are expected Builds rapport with guests to ensure their regular return to the establishment Procures food and beverage orders, accurately communicating allergy information, modifications to menu items, and/or pertinent information about celebrations or other occasions as necessary Ability to learn a floor plan and correctly utilize position numbers Demonstrates proficiency with POS systems and restaurant equipment Practices accurate and ethical cash handling and payment processing, following stated policies and procedures at all times Maintains complete ownership of assigned section at all times, ensuring proper mise en place and that food and beverages arrive as ordered and timed according to house standards Willingness and ability to support service by running food and beverages, bussing and resetting tables, washing and polishing glassware, polishing flatware and dishes, etc Ability to delegate to peers and support team to ensure all guest needs are met Maintains a clean work environment, and completes sidework duties as outlined
Qualifications:
Minimum of (2) years experience serving in a full service restaurant Able to follow directions and work well within a team Ability to communicate effectively in order to develop and maintain professional relationships with co-workers and guests Must possess role-appropriate time management skills, with the ability to prioritize tasks efficiently and with consideration to guest needs RAMP certification required; Servsafe certification preferred
Physical Demands:
This position is very active and requires the ability to stand, walk, bend, kneel, stoop, and crouch consistently throughout an 8-10 hour work day Must have the ability to lift and move up to 50lbs
Other:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job; Duties, responsibilities and activities may change at any time with or without notice