Front of House (FOH) Hospitality Superstar at Buddy's Florence! We are a highly successful, community-centered, independently owned smash burger concept , and we are looking for magnetic personalities to be the face of our brand. If you thrive on high energy, genuine human connection, and making a stranger's day, you belong on our front line. Who We Are We don't just smash burgers; we smash expectations. As a staple in our local community, we have built our massive following on two things: crispy, perfected smash burgers and unforgettable, above-and-beyond guest experiences . To us, a customer isn't just a transaction—they are our neighbor, our guest, and the lifeblood of our business. We take pride in our independent roots and actively look for ways to give back and connect with the community that supports us. What You'll Do (FOH Responsibilities) Elevate the
Guest Experience:
Greet every guest with authentic warmth, guide them through our menu, anticipate their needs, and turn first-time visitors into lifelong regulars. Be the
Vibe Creator:
Keep the energy high, the music right, and the dining room sparkling clean so our community always feels welcome. Own the
Front Line:
Seamlessly handle cash and POS operations, manage takeout/delivery orders, and ensure accuracy with a smile, even during our craziest rushes.
Make It Right:
Proactively look for opportunities to blow guests away with unexpected kindness or handle complaints with grace and empathy.
What We Are Looking For A People Person First:
You possess an infectious positive attitude and a natural ability to connect with people from ALL walks of life.
Hospitality Obsessed:
You don't just "fill orders"—you love personalizing interactions and bringing the "above and beyond" mindset to every shift.
Reliable & Adaptable:
You show up on time, take pride in your appearance, and can easily pivot when the line stretches out the door.
Community-Minded:
You care about the neighborhood and want to be part of a business that actively gives back. Perks & Benefits Competitive Pay +Awesome tips .
Free Meals:
Shift meals featuring the best smash burgers in town.
Growth Opportunities:
We are growing fast and love promoting from within to shift leads, hospitality leads, and managers.
Great Culture:
A supportive, inclusive, and fun work environment where management actually listens to you.
Flexible Scheduling:
We offer both part-time and full-time hours to fit your lifestyle. If you're ready to bring your energy to a team that feels like family, we want to meet you!