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The Swann House

Server

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Job Description

Who We Are The Swann House & The Quail's Den are two exciting new dining concepts opening early November, in historic Dandridge, Tennessee. The Swann House is our Italian Steakhouse, with The Quail's Den being our attached Speakeasy Tavern. As we prepare to open our doors, we're building our team from the ground up—and looking for passionate, dependable people who want to be part of something new. Our goal is to create more than a great restaurant. We are a historic property on 18 acres with a farm, and garden on site. We're building a positive, team-driven environment where people enjoy coming to work, support one another, take pride in what they do, and have the opportunity to grow with us. This is your chance to get in on the ground floor, help shape our culture, and be part of creating a dining experience our team and community can be proud of. Job Overview Join our vibrant team as a Server and become the heart of an energetic dining experience! In this role, you'll deliver exceptional guest service by taking orders, serving food and beverages, and creating memorable moments for our guests. Your enthusiasm and attention to detail will ensure every guest feels welcomed, valued, and satisfied. Ability to use stairs as this is a multi level concept. Whether you're showcasing your culinary knowledge or engaging with guests to enhance their experience, your positive energy will be the driving force behind our lively atmosphere. This position offers an exciting opportunity to develop your hospitality skills while working in a fast-paced, fun environment. Duties Greet guests warmly and provide attentive, friendly service throughout their visit Take accurate food and beverage orders using POS systems Toast Serve food and drinks efficiently, including cocktail and beverage service with spirits expertise Upsell menu items to enhance guest satisfaction and increase sales opportunities Process cash and credit card transactions smoothly while handling cash handling responsibilities Maintain cleanliness and sanitation standards in food handling, serving areas, and dining spaces Assist with bussing tables, running food, and supporting kitchen staff as needed to ensure seamless service Requirements Proven experience in food service or restaurant environments, including upscale and fine dinning settings Knowledge of POS systems Strong customer service skills with a focus on guest relations and hospitality excellence Ability to manage time effectively in a fast-paced setting while multitasking efficiently Basic math skills for processing sales transactions accurately Culinary experience or food industry background is highly desirable Knowledge of wine, spirits, beverage service, and drink presentation techniques Food safety certification or understanding of sanitation protocols is preferred Excellent communication skills with a friendly, energetic attitude Previous experience in serving 3 years minimum Available to work weekends and some holidays Join us to be part of a dynamic team where your energy makes every guest's experience extraordinary! We're committed to supporting your growth in the hospitality industry while providing a lively work environment that celebrates teamwork and excellence.
Work Location:
In person