As a Room Service Operator at Marriott International, you will play an integral role in upholding our dedication to excellent service and quality hospitality. You will be responsible for taking guest orders with precision, coordinating with kitchen and service staff, and ensuring all guests have a memorable dining experience right from the comfort of their rooms. Our Room Service Operators must maintain a thorough knowledge of all menu items, hotel services, and local surroundings to enhance our guest's stay. Responsibilities Take guest orders via phone or electronic systems accurately and recommend menu items or upsell where appropriate. Coordinate order details with kitchen staff and ensure timely preparation and delivery. Handle guest inquiries and provide information on hotel services and local attractions. Ensure all equipment and service areas are hygienic and well maintained. Resolve any guest issues with professionalism and patience. Manage billing transactions and verify charges are processed correctly. Required Skills Excellent communication and interpersonal skills. Strong organizational skills and attention to detail. Ability to multitask and work in a dynamic environment. Familiarity with POS systems and basic computer applications. Knowledge of food safety and handling procedures.