A Jeremiah's Italian Ice Lead Server and Server Position represents the face of Jeremiah's and is responsible for ensuring 5-star customer service is delivered to every guest. A Lead Server may be responsible for opening/closing the store, counting registers, and ensuring their shift runs smoothly. We're a vibrant, high-energy crew known as the Frog Squad! We proudly serve flavorful Italian Ice and soft ice cream in a fun, upbeat environment. We're seeking friendly, reliable, and enthusiastic individuals to join our growing team. Responsibilities include, but are not limited to:

Server :

Deliver outstanding customer service with a smile Prepare and serve Italian Ice and soft ice cream with care Maintain cleanliness of work areas and customer space Follow safety and sanitation guidelines Be a team player and bring the fun! Lead Servers (in addition to above): Assist in opening/closing responsibilities Lead and motivate the team during shifts Serve as point of contact for shift questions and coaching Maintain high standards of product quality Conduct daily pre-shift huddles to review the Launch Pad Ensure standards and policies are followed Coach and counsel Team Members Follow and enforce sanitation standards and procedures; maintain the patio, walkways and parking lot Ensure side work is complete Count drawers at open/close Maintain knowledge of the menu, catering orders, Rewards Program and other areas; ensure Team Members are knowledgeable in all areas as well Maximize profitability through upselling, portion control, monitoring accuracy of charges, cash handling procedures and community marketing initiatives

Required Qualifications:

Ability to listen and follow directions Ability to work well as part of a team Ability to work independently and maintain a high level of accountability Ability to function well in a fast-paced environment Ability to lead and direct while cultivating a healthy and collaborative team environment team environment A Jeremiah's Italian Ice Server represents the face of Jeremiah's and is responsible for assisting with the day-to-day operations of the store while ensuring 5-star customer service is delivered to every guest!

Friendly and outgoing personality Strong communication and teamwork skills Availability to work evenings, weekends, and holidays -

Lead Server:

6+ months of leadership or shift lead experience preferred The Physical Prolonged periods of standing and walking Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 50 pounds Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment

Pay:

$8.00 - $15.00 per hour

Benefits:

Flexible schedule Paid training

Work Location:

In person