Server Job Summary The Server is responsible for delivering an exceptional dining experience by providing professional, attentive service. This role requires a team player who can maintain a clean, organized work environment and adhere to the club's high standards of hospitality and etiquette.
Key Duties and Responsibilities Member Engagement:
Greet members and guests promptly, often by name, and provide immediate attention once they are seated.
Order Management:
Present menus, explain daily specials, and offer food and wine pairing recommendations based on member preferences.
Service Excellence:
Accurately record orders in a point-of-sale (POS) system (e.g., Jonas) and communicate any special dietary needs to the culinary team.
Dining Room Maintenance:
Set and reset tables according to club standards, clear used dishes between courses, and ensure service stations remain fully stocked.
Financial Accuracy:
Process member charges and guest bills accurately, ensuring member numbers and signatures are captured correctly.
Closing Duties:
Complete all pre-shift and post-shift side work, including cleaning and organizing work areas.
Requirements:
Experience:
1-3 years of experience in a high-profile or fine-dining environment is typically preferred.
Education:
A high school diploma or equivalent is often required.
Certifications:
Must be of legal age to serve alcohol and may require a food handler's license and TIPS alcohol certification.
Skills:
Strong interpersonal and communication skills. Basic math skills for processing transactions. Proficiency with POS systems.
Physical Demands:
Ability to stand and walk for extended periods (6+ hours) and lift trays or equipment weighing up to 50 lbs.
Availability:
Must be willing to work a flexible schedule, including nights, weekends, and major holidays.