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OI
OLIVA Italian Mediterranean Cuisine
Food Server
Entry-Level JobVerifiedNo experience needed
Career Insights for Waiter / Waitress
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Based on Wisconsin data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$31,302 / year median in Wisconsin
+4% projected growth
Job Description
Join our dynamic team as a Food Server and become the face of exceptional hospitality! In this lively role, you will deliver outstanding guest experiences by providing attentive, friendly, and efficient service in a fast-paced environment. Your enthusiasm and professionalism will ensure guests feel welcomed and valued from the moment they arrive to the moment they leave. Whether taking orders, serving food and beverages, or assisting with special requests, your energy will help create memorable dining experiences that keep guests coming back. This paid position offers an exciting opportunity to develop your hospitality skills while working in a vibrant setting that celebrates culinary excellence and guest satisfaction. Greet guests warmly and guide them to their tables with a friendly demeanor. Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring all special requests are noted. Serve food and drinks promptly while maintaining high standards of presentation and cleanliness. Upsell menu items and promote specials to enhance guest experience and increase sales. Manage table settings, clear dishes, and assist with bussing to maintain a clean dining environment. Ensure food safety and sanitation standards are strictly followed during food handling and service. Collaborate with kitchen staff to coordinate timely food preparation and delivery, supporting overall restaurant operations. Handle cash transactions accurately, including cash handling, cashiering, and processing payments via POS systems like OpenTable or similar platforms. Provide exceptional guest relations by addressing inquiries, resolving concerns promptly, and ensuring overall guest satisfaction. Assist with opening or closing duties as needed to support smooth restaurant operations. Previous restaurant experience or food service background preferred, especially in fine dining or nightclub settings. Familiarity with POS systems such as Aloha POS, Micros POS, or similar platforms is highly desirable. Strong customer service skills with the ability to engage guests positively and professionally. Ability to manage time effectively in a fast-paced environment while maintaining attention to detail. Knowledge of food safety standards, sanitation practices, and proper food handling procedures. Experience with upselling techniques and sales-driven approaches to enhance guest experiences. Excellent communication skills along with basic math proficiency for cashiering and cash handling tasks. Prior host/hostess experience or bartending background is a plus but not required. Ability to work flexible hours including evenings, weekends, and holidays as needed in a lively hospitality setting. Embark on a rewarding career where your passion for hospitality meets energetic teamwork! We're dedicated to fostering an inclusive environment that values your contributions while offering opportunities for growth within the vibrant food industry landscape.