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The Fishbone Social
Server, Hostess, Busser, and Food Runner
Career Insights for Waiter / Waitress
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Scorecard
Based on Wisconsin data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$31,302 / year median in Wisconsin
+4% projected growth
Job Description
Job OverviewWe are seeking motivated and energetic FOH Team Members (Server / Host / Busser) to join our dynamic front-of-house team. In this multi-faceted role, you will be responsible for welcoming guests, managing seating, taking orders, and maintaining a clean dining environment. Your enthusiasm for customer service and commitment to hospitality will contribute directly to a positive experience for our guests. This position offers an exciting opportunity to develop diverse restaurant skills while working in a fast-paced, team-oriented environment dedicated to excellence.
Duties Greet guests warmly at the door, manage the waitlist, and seat parties efficiently. Guide guests through menu selections, take accurate orders, and deliver food and beverages promptly. Clear used dishes, wipe down tables, reset seating areas, and maintain clean floors. Maintain cleanliness of guest tables, service stations, restrooms, and entryways throughout the shift. Follow proper cash handling and point-of-sale (POS) procedures to ensure accurate customer billing. Support your fellow teammates during busy service hours by cross-functioning across service roles. Adhere strictly to safety and alcohol service standards, verifying guest identification responsibly. Assist with side-work management by stocking service stations, ice bins, and clean silverware. Contribute to a positive team environment through clear communication with kitchen staff and management. Skills Previous experience in hospitality, customer service, or restaurant environments is highly desirable. Strong background in guest relations, effective multitasking, and front-of-house best practices. Knowledge of seating rotation strategies, menu presentation, and table-clearing efficiency. Skilled in operating restaurant technology, including POS software and reservation booking apps. Excellent verbal communication skills with proficiency in handling guest inquiries or complaints. Understanding of food safety management principles and dining room sanitation standards. Ability to communicate clearly with the kitchen staff to ensure accurate order timing. Experience working in high-volume catering, casual dining, or fast-paced restaurants. Demonstrated ability to remain calm and organized while managing multiple tasks at once. Familiarity with safe lifting and carrying techniques for loaded service trays and bus tubs. Join our team where your hospitality talents will flourish! We are committed to fostering a vibrant workplace that values your skills, encourages growth, and promotes a shared passion for exceptional guest service. All positions are paid roles that support your professional development as part of our dedicated hospitality community.
Duties Greet guests warmly at the door, manage the waitlist, and seat parties efficiently. Guide guests through menu selections, take accurate orders, and deliver food and beverages promptly. Clear used dishes, wipe down tables, reset seating areas, and maintain clean floors. Maintain cleanliness of guest tables, service stations, restrooms, and entryways throughout the shift. Follow proper cash handling and point-of-sale (POS) procedures to ensure accurate customer billing. Support your fellow teammates during busy service hours by cross-functioning across service roles. Adhere strictly to safety and alcohol service standards, verifying guest identification responsibly. Assist with side-work management by stocking service stations, ice bins, and clean silverware. Contribute to a positive team environment through clear communication with kitchen staff and management. Skills Previous experience in hospitality, customer service, or restaurant environments is highly desirable. Strong background in guest relations, effective multitasking, and front-of-house best practices. Knowledge of seating rotation strategies, menu presentation, and table-clearing efficiency. Skilled in operating restaurant technology, including POS software and reservation booking apps. Excellent verbal communication skills with proficiency in handling guest inquiries or complaints. Understanding of food safety management principles and dining room sanitation standards. Ability to communicate clearly with the kitchen staff to ensure accurate order timing. Experience working in high-volume catering, casual dining, or fast-paced restaurants. Demonstrated ability to remain calm and organized while managing multiple tasks at once. Familiarity with safe lifting and carrying techniques for loaded service trays and bus tubs. Join our team where your hospitality talents will flourish! We are committed to fostering a vibrant workplace that values your skills, encourages growth, and promotes a shared passion for exceptional guest service. All positions are paid roles that support your professional development as part of our dedicated hospitality community.
Pay:
$15.00 - $20.00 per hourWork Location:
In personBenefits
- Professional Development