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Ledo Pizza

Server

Career Insights for Waiter / Waitress

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Based on West Virginia data

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What they do

A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.

$31,684 / year median in West Virginia

+11% projected growth

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Job Description

Job Summary Join our vibrant team as a Server and become the heart of an exceptional dining experience! In this lively role, you will deliver outstanding guest service, expertly handle food and beverage orders, and create memorable moments for every guest. Your enthusiasm and attention to detail will ensure a welcoming atmosphere where guests feel valued and cared for. This paid position offers an exciting opportunity to develop your hospitality skills while working in a dynamic, fast-paced environment that celebrates teamwork and excellence. Responsibilities Greet guests warmly, present menus, and provide detailed descriptions of food and beverage options. Take accurate orders using POS systems such as Aloha POS or Micros POS, ensuring timely and correct processing of sales transactions. Serve food and beverages efficiently, including cocktails, spirits, wine, and non-alcoholic drinks, maintaining high standards of presentation and quality. Upsell menu items to enhance guest satisfaction and increase sales opportunities. Manage cash handling responsibilities accurately while processing payments via POS systems like OpenTable or other platforms. Maintain cleanliness and sanitation standards in all service areas, including bussing tables and assisting with food handling when needed. Foster positive guest relations by addressing questions, resolving concerns promptly, and ensuring a memorable dining experience. Skills Proven experience in food service, restaurant environments, or the food industry with a focus on fine dining preferred. Strong knowledge of POS systems such as Aloha POS, Micros POS, or similar platforms; experience with sales transaction processing is essential. Excellent customer service skills with the ability to engage guests warmly and professionally. Ability to manage time effectively in a busy setting while multitasking between serving, bussing, and assisting team members. Knowledge of wine, spirits, cocktail preparation, and beverage service techniques to enhance guest experiences. Basic math skills for accurate bill calculation, cash handling, and processing payments efficiently. Food safety certification and understanding of sanitation standards required; experience with food handling is a plus. Experience with OpenTable or similar reservation management tools is advantageous. Strong communication skills coupled with a friendly attitude to foster guest satisfaction and team collaboration. Embark on a rewarding journey where your energy fuels exceptional service! We're dedicated to supporting your growth in the hospitality industry through ongoing training and a lively work environment that values your contributions every step of the way.
Pay:
$12.00 - $15.00 per hour
Work Location:
In person