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SM
Spud Man
Host/Server/Cashier
Career Insights for Waiter / Waitress
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Based on Wyoming data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$31,551 / year median in Wyoming
+12% projected growth
Job Description
Job Overview Join our vibrant team as a Host/Cashier/Server, at Spud Man, where your energy and enthusiasm will create a welcoming atmosphere for every guest! In this dynamic role, you'll be the first point of contact, greeting guests with a friendly smile and ensuring smooth, efficient transactions at the register. We will be transitioning to a new exciting location. Current facilities will be your training ground to start the new location going. Your positive attitude and excellent communication skills will help foster memorable guest experiences, making each visit enjoyable and effortless. Whether managing reservations, guiding guests to their tables, or handling payments with precision, you'll be an essential part of our hospitality team dedicated to delivering exceptional service. Responsibilities Greet guests warmly upon arrival, providing a friendly and professional first impression Manage guest seating arrangements efficiently, ensuring timely and organized service flow Handle all cash and card transactions accurately using Toast POS system Maintain a clean and inviting front-of-house environment, including waiting areas and host stations Answer guest inquiries via phone or in person with clear communication and courteous phone etiquette Assist with reservations, waitlist management, and guest seating preferences to optimize the dining experience Support food service staff by coordinating guest orders and ensuring timely delivery of excellent service Uphold guest relations by addressing concerns promptly and professionally to ensure satisfaction Follow all safety protocols and health regulations to maintain a safe environment for staff and guests Qualifications Previous experience as a host/server or cashier in food service or restaurant settings preferred Strong customer service skills with the ability to communicate clearly and effectively Experience working with POS systems such as Toast POS Knowledge of restaurant operations, hospitality standards, and guest relations techniques Excellent phone etiquette and professional demeanor when interacting with guests over the phone or in person Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail Hospitality or restaurant experience is a plus; enthusiasm for creating positive guest experiences is essential Reliable team player with a positive attitude who thrives on providing outstanding service Join us in creating memorable moments for every guest! We're committed to fostering an energetic work environment where your skills shine and your contributions are valued. This paid position offers an exciting opportunity to develop your hospitality expertise while being part of a passionate team dedicated to excellence.