Hotel Front Desk Agent

Overview The Flanders Hotel is seeking a friendly, professional, and reliable Front Desk Agent to join our team on the 4pm to 12am shift. Responsibilities Ability to manage multiple tasks simultaneously in a fast-paced environment while maintaining attention to detail Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc. Communicate and coordinate with coworkers including housekeeping, maintenance, catering and restaurant staff Provide information to guests about hotel policies, services and amenities Resolve customer complaints and problems calmly and effectively Qualifications Hotel front desk experience preferred Demonstrated strong customer service skills Flexible availability, including nights, weekends and holidays Basic math and computer skills

Pay:

$16.50 - $17.00 per hour

Work Location:

In person