Hotel Manager

We are seeking a dedicated and responsible Hotel to oversee the daily operations of our small motel. The ideal candidate will be a hands-on professional who ensures the property is well-maintained, guests are satisfied, and operations run smoothly. This position requires someone who is highly organized, customer service-oriented, and tech savy.

Key Responsibilities:

Great and assist guests with check-in, check-out, and any inquiries. Ensure a high level of customer satisfaction by responding to guest concerns and resolving issues promptly. Oversee housekeeping to ensure cleanliness and readiness of guest rooms. Final preparation of rooms immediately prior to guest check-in. Manage reservations, process payments, and maintain accurate records. Ensure the motel grounds and common areas are clean and well-maintained. Enforce motel policies and ensure the safety and comfort of all guests. Coordinate with vendors and service providers for necessary repairs and maintenance. Handle emergency situations in a calm and efficient manner. Maintain inventory of supplies and order as needed.

Qualifications:

Previous experience in hospitality, property management, or a related field preferred. Strong customer service and communication skills. Ability to multitask and work independently with minimal supervision. Proficiency in basic computer skills for managing bookings and processing payments. Must be reliable, responsible, and have strong problem-solving abilities. Willingness to work flexible hours, including evenings, weekends, and holidays.

Pay:

$45,000.00 per year

Work Location:

In person