Hotel Manager

Company Overview Best Western Hotels & Resorts is dedicated to creating a collaborative work environment where teamwork and mutual support are paramount. Since our inception in 1946, we have fostered a culture of helping one another succeed, which remains at the core of our operations today. Summary As a Hotel Manager at Best Western, you will oversee the daily operations of our hotel, ensuring exceptional guest experiences and efficient management of staff. This role is vital in upholding our commitment to hospitality excellence and fostering a welcoming atmosphere for both guests and employees. Responsibilities Manage all aspects of hotel operations, including front desk, guest services, and housekeeping. Lead and motivate staff to deliver outstanding customer service and maintain high standards. Monitor financial performance and implement strategies to maximize revenue. Ensure compliance with health and safety regulations and company policies. Develop and maintain positive relationships with guests to enhance their experience. Conduct regular staff training sessions to improve service quality and operational efficiency. Handle guest complaints and feedback promptly to ensure satisfaction. Requirements Proven experience in hotel management or a similar role within the hospitality industry. Strong leadership skills with the ability to inspire and manage a diverse team. Excellent communication skills; bilingual abilities are a plus. In-depth knowledge of guest services principles and practices. Familiarity with night audit procedures is beneficial but not required. Experience in human resources functions related to hiring, training, and employee relations. If you're ready to take your career in hospitality to new heights with Best Western, we invite you to apply today and join our dedicated team!

Job Type:

Full-time Pay:

From $32,500.00 per year

Benefits:

Employee discount

Work Location:

In person Hotel Manager 3.5 3.5 out of 5 stars 601 East Poyntz Avenue, Manhattan, KS 66502 From $32,500 a year - Full-time Best Western Manhattan Inn 11,145 reviews From $32,500 a year - Full-time Company Overview Best Western Hotels & Resorts is dedicated to creating a collaborative work environment where teamwork and mutual support are paramount. Since our inception in 1946, we have fostered a culture of helping one another succeed, which remains at the core of our operations today. Summary As a Hotel Manager at Best Western, you will oversee the daily operations of our hotel, ensuring exceptional guest experiences and efficient management of staff. This role is vital in upholding our commitment to hospitality excellence and fostering a welcoming atmosphere for both guests and employees. Responsibilities Manage all aspects of hotel operations, including front desk, guest services, and housekeeping. Lead and motivate staff to deliver outstanding customer service and maintain high standards. Monitor financial performance and implement strategies to maximize revenue. Ensure compliance with health and safety regulations and company policies. Develop and maintain positive relationships with guests to enhance their experience. Conduct regular staff training sessions to improve service quality and operational efficiency. Handle guest complaints and feedback promptly to ensure satisfaction. Requirements Proven experience in hotel management or a similar role within the hospitality industry. Strong leadership skills with the ability to inspire and manage a diverse team. Excellent communication skills; bilingual abilities are a plus. In-depth knowledge of guest services principles and practices. Familiarity with night audit procedures is beneficial but not required. Experience in human resources functions related to hiring, training, and employee relations. If you're ready to take your career in hospitality to new heights with Best Western, we invite you to apply today and join our dedicated team!

Job Type:

Full-time Pay:

From $32,500.00 per year

Benefits:

Employee discount

Work Location:

In person