Housekeeping Supervisor (2 YRS EXP REQ)

Housekeeping Supervisor (2 YRS EXP REQ) (part of Hilton) 3.6 3.6 out of 5 stars 680 Commack Road, Commack, NY 11725 $20.77 - $23.01 an hour - Full-time Hampton Inn by Hilton Commack

NY 10,823

reviews $20.77 - $23.01 an hour - Full-time Only considering candidates that have at least 2 years of supervisory experience for this position. Hampton Inn by Hilton in Commack is seeking a Housekeeping Supervisor. Directly or indirectly supervises associates. Carries out supervisory responsibilities in accordance with the organization's policies, procedures and applicable laws. Responsibilities include but are not limited to: Leads and supervises the Room Attendants, Laundry Attendants, Housepersons, and Porters in their daily duties to ensure service and guest standards are met and the daily operations of the department is running smoothly. Inspection of rooms Handles guest concerns or needs in a prompt and efficient manner, notifying and working with other departments if additional assistance is required for guest satisfaction. Responsible for the overall cleanliness of the hotel by maintaining an organized and efficient housekeeping operation. In partnership with the Director of Housekeeping, prepares work schedules in accordance with forecasted occupancy. Maintains familiarity with cleaning equipment; fills out requisition orders as necessary. Oversees and conducts inspections of public space for efficiency and cleanliness. Ensures public space meets and exceeds customer expectations for the appearance of the hotel. Conducts department training as necessary. Monitors service and teamwork on a regular basis and counsels associates as needed. Ensures that guest rooms are within hotel standards. Inspects all guest rooms each day; checks "In" house or "Stay-over Rooms" as necessary. Writes maintenance orders as needed. Conducts inventories as assigned. Checks linen closets and carts for cleanliness and supplies. Trains associates on proper cleaning techniques. Ensures that all associates follow safety rules and procedures. Takes corrective action where required to improve safety of work areas. Utilizes leadership skills and motivation techniques in order to maximize associate productivity and satisfaction of direct reports. Determines, communicates, and monitors achievement of standards of performance on a timely basis. Maintains proper linen pars, chemicals, and amenity inventories. Recommends purchases of products, remaining within budget. Coordinates housekeeping work with other departments; Front Office, Maintenance, Sales. Works closely with the Director of Housekeeping, at all times and take every opportunity to become familiar with all aspects of the hotel in order to assist wherever required. Coordinates staffing and payroll to conform with productivity and budgetary standards. Keeps communication with departments promptly and fully informed of all problems or unusual matters of significance. Skills & Qualifications Must be willing and able to work flexible hours including weekends and holidays. Must have at least two (2) years of direct supervisory experience Proficient and English (verbal & written) Spanish speaking a plus Meticulous eye for detail and cleanliness Excellent customer service skills

PHYSICAL REQUIREMENTS

Hearing and visual ability to observe and detect signs of emergency situations. Ability to climb stairs, bend, reach above shoulders, kneel, twist, and grip items. Must be able to stand and walk for extended periods of time. Must be able to respond to visual and auditory cues (telephone, radio) Ability to push and/or pull equipment weighing up to 50 lbs. Ability to lift and carry objects weighing an average of 25-50 pounds.

Job Type:

Full-time Pay:

$20.77 - $23.01 per hour

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance

Shift:

8 hour shift

Experience:

Housekeeping Supervision:

2 years (Required)

Language:

English / Spanish (Preferred) Ability to

Commute:

Commack, NY 11725 (Required)

Work Location:

In person