Housekeeping Supervisor

Housekeeping Supervisor Excellent Service is at the heart of what we do here at Spanish Peaks Mountain Club. Our team knows our associates are our best asset, and we treat our associates as we do our members: with kindness, humility, and respect. Spanish Peaks is a private community situated on 3,500 acres nestled at 7,700 feet in stunning Big Sky, Montana. We are about 50 miles away from Bozeman, Belgrade, and West Yellowstone, MT.

Summary:

The Residential Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping team assigned to the Residential Homes. This includes supervising Room Attendants, ensuring cleaning standards are consistently met, and delivering exceptional service to residents and guests. The role requires proactive support of company goals, with a strong emphasis on teamwork, service excellence, and operational efficiency.

Essential Functions:

Key responsibilities include, but are not limited to: Supervise, support, and participate in the cleaning of Residential Homes. Monitor and correct associate behavior and performance as needed. Train Room Attendants on Spanish Peaks cleaning procedures and quality expectations. Conduct thorough inspections of cleaned residences, making corrections and offering coaching where necessary. Act as the point of contact for Residential Housekeeping in the absence of the Housekeeping Director, in coordination with the Clubhouse Supervisor. Handle light administrative duties, including responding to emails, tracking requests, and completing reports.

Qualifications:

Required:

Minimum of 2 years' experience in hotel or residential housekeeping operations Ability to speak, read, write, and understand English Solid knowledge of housekeeping processes and service standards Familiarity with cost control techniques such as labor management and productivity Intermediate proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) Valid U.S. driver's license and ability to pass an MVR background check

Preferred:

Previous experience in a luxury hospitality environment Bilingual in Spanish and English High school diploma or equivalent

Physical Requirements:

Ability to stand and walk for up to 6 hours at a time Must be able to lift 15-40 lbs regularly Must be able to bend, stoop, squat, stretch, and perform repetitive tasks as required Capable of performing duties across multiple work areas simultaneously Must have manual dexterity to operate cleaning tools and office equipment

Benefits:

Competitive Health, Dental, Vision Insurance Options 401k eligibility and bi-weekly match Discounted Employee Housing Paid Time Off Other voluntary insurance benefits available Company paid employee life insurance, short term disability, and long term disability Discounts to over 1000 retailers through ADP LifeMart and Expert Voice Free transportation to and from the Club