HR Business Partner (Jackson, GA)

Job description Who We Are More efficient. More accurate. More accessible. Exol is bringing industry-leading automation to businesses of all sizes through an innovative warehouse-as-a-service model. What We Need Exol is seeking a collaborative, flexible, and results-oriented HR Business Partner to join our team at the Jackson, GA warehouse site. As a key member of the HR function, you will have the unique opportunity to help build our foundational people infrastructure from the ground up. Reporting to the VP of HR, you will serve as the primary human resources architect and point of contact for our logistics and warehouse teams. In this role, you will be the "boots on the ground," balancing tactical execution with the strategic design of new policies. You will focus heavily on building frameworks for performance management, employee engagement, and safety training to ensure the long-term operational health of the site. This is a high-visibility role requiring a constant presence on the warehouse floor to drive a culture of safety, productivity, and belonging. Exol is pioneering warehousing-as-a-service, offering outsourced warehousing operations, and specializing in automated warehousing solutions. Our focus is on the efficient movement of goods in cases and pallets across all sectors, such as wholesale, retail, and general merchandising. Exol is an independently managed joint venture between Symbotic and Softbank. What We Do The Human Resources organization is responsible for recruitment, administration, compensation, benefits, training & development, performance management, and employee relations.

What You'll Do Policy Development & Strategic Building Framework Creation:

Lead the design and implementation of site-specific HR policies, including employee handbooks and standard operating procedures (SOPs) tailored to a high-volume warehouse.

Engagement Strategy:

Build a comprehensive employee engagement roadmap from scratch, focusing on culture-building, feedback loops, and retention initiatives.

Safety Training Design:

Partner with Operations to develop and launch a robust safety training curriculum, ensuring all employees are certified and compliant with OSHA standards.

Performance Systems:

Establish the site's first formal performance management framework, including goal-setting processes, appraisal templates, and manager training.

Performance Management & Coaching Guidance:

Provide ongoing performance management coaching and development for warehouse supervisors and managers.

Succession Pipeline:

Identify high-potential hourly employees and partner with site leadership to build succession pipelines for shift lead and supervisor roles.

Recognition:

Support the design and rollout of a site-specific recognition program to drive engagement and reduce turnover.

Reporting:

Track and report on key performance indicators such as absenteeism, tardiness, and productivity trends.

Employee Relations & Compliance Investigations:

Manage and resolve complex employee relations issues through effective, objective, and thorough investigations.

Regulatory Compliance:

Maintain in-depth knowledge of federal and state (Georgia) employment laws to reduce legal risks.

Workers' Compensation:

Serve as the on-site liaison for workers' compensation claims and partner with local clinics to support injured employees.

Retention Insights:

Conduct regular stay and exit interviews to surface risks and report findings to leadership.

HR Operations & Site Support Recruiting & Onboarding:

Partner with recruiting and lead the "Day 1" orientation experience for all hourly employees.

Data Integrity:

Ensure high employee data quality in Workday and analyze site-specific metrics to recognize trends.

Payroll & Benefits:

Partner with the payroll team to resolve pay discrepancies and serve as the on-site benefits resource for hourly staff. What You'll Need Bachelor's degree in Business, Human Resources Management, or a related field. Minimum 8 years of HR experience, ideally in a Generalist or Business Partner capacity supporting a warehouse, manufacturing, or distribution environment.

Builder Mindset:

Proven experience or a strong desire to build HR processes from scratch in a new team environment.

Core Skills:

Extensive experience in performance management, employee relations, and policy drafting.

Technical Proficiency:

Experience with Workday and MS Suite (intermediate Excel, PowerPoint, and Teams).

Communication:

Ability to interact effectively with both floor-level employees and senior leadership.

Certifications:

PHR/SHRM-CP or Six Sigma certification is a plus.

Physical & Environmental Requirements Location:

Primary work location is the Jackson, GA warehouse site (5 days on-site).

Environment:

Must be capable of working in temperatures ranging from 32° to 105° Fahrenheit.

Physical Demands:

Ability to stand/walk for extended periods; ability to lift up to 20 lbs.

Safety Gear:

Required to wear proper PPE (hard hat, safety vest, steel-toed boots, eyeglasses, and ear protection) when on the floor. Our Environment Up to 10% of travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client and other customer locations. The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis. About Exol Exol provides flexible and scalable outsourced warehouse services to meet the dynamic needs of the modern supply chain. We operate state-of-the-art distribution centers, allowing you to focus on your business while we handle the complexities of warehouse operations. For more information, visit . Keywords reporting-and-disclosure adaptive-project-management-and-reporting youth-organizations-resources logistics-and-procurement visual-art-design planning-and-design product-development-and-design policies-and-practices performance-management employee-engagement environment-health-and-safety-hsse safety-training training-certification education-training training-and-development warehousing-and-distribution maintenance-repair-and-operations-mro pallets clubs-organizations recruiting-career-management labor-relations employee-handbooks standard-operating-procedure-sop actionable-feedback-loops occupational-safety-and-health-act-of-1970 assessment-assessment-tools coaching-mentoring continuous-performance-management lift-and-shift turnover compliance objectives-and-key-results regulatory-compliance state-local-municipal laws-and-regulations workers-compensation medical-facilities-services exit-interviews onboarding data-integrity employee-data data-quality workday payroll-management human-resource-management personnel-hr-management distribution-and-storage ecology-environment microsoft-powerpoint personal-health-records-phr society-for-human-resource-management-shrm lean-six-sigma electrician-ppe-personal-protective-equipment mining-safety-equipment personal-protection-equipment eyewear ear-nose-throat hearing-protection credit-and-collections credit-cards