HR Manager/Director(Mortgage/Fintech) Jobs in San Jose,CA,US

Position Summary The Human Resources Manager will lead and oversee all HR functions across multiple states, ensuring compliance with federal, state, and local employment laws while supporting a dynamic mortgage lending environment. This role will partner closely with leadership to drive talent acquisition, employee engagement, performance management, and organizational development initiatives aligned with business goals. Key Responsibilities HR Operations & Compliance Ensure compliance with all federal, state, and local employment laws and regulations across multiple jurisdictions Maintain and update HR policies and procedures in alignment with mortgage industry standards Oversee audits, reporting, and documentation related to HR compliance Talent Acquisition & Workforce Planning Lead full-cycle recruitment for roles including loan officers, processors, underwriters, and corporate staff Partner with leadership to forecast hiring needs and develop workforce strategies Manage employer branding and recruitment channels Employee Relations Serve as a trusted advisor to managers and employees on HR-related matters Handle employee relations issues, investigations, and conflict resolution Promote a positive and inclusive workplace culture Performance Management & Development Implement and manage performance review processes Support leadership development and succession planning initiatives Identify training needs and coordinate professional development programs Compensation & Benefits Administer competitive compensation structures, including commission-based pay common in mortgage lending Oversee benefits programs and ensure alignment with market standards Conduct salary benchmarking and compensation analysis HR Systems & Reporting Manage HRIS systems and ensure accurate employee data management Generate HR metrics and reports to support decision-making Analyze trends related to turnover, hiring, and employee engagement Qualifications Bachelor's degree in Human Resources, Business Administration, or related field (Master's preferred) 5-8+ years of progressive HR experience, preferably in mortgage lending or financial services Strong knowledge of multi-state employment laws and compliance requirements Experience supporting commission-based and sales-driven environments Proficiency in HRIS systems and Microsoft Office Suite HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR) preferred