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HR Operations Generalist

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The New England Center for Children

Southborough, MA (In Person)

Full-Time

Posted 3 days ago (Updated 8 hours ago) • Actively hiring

Expires 6/13/2026

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Job Description

HR Operations Generalist The HR Generalist coordinates core HR processes and provides day-to-day support across the employee lifecycle, including employee changes, compliance, and HR systems. This role serves as a key point of contact for employees and managers, ensures accurate and timely HR operations, and partners with HR leadership to maintain compliance and improve processes.
General Duties/Responsibilities:
HR Operations & Employee Lifecycle Process and track employee status changes (hires, transfers, promotions, and terminations) ensuring accuracy and timeliness Support the administration of annual compensation processes Prepare mid-year agreements and employee addendums Coordinate and track employee evaluations to ensure completion and compliance Conduct exit interviews and analyze feedback trends to identify areas for improvement Maintain accurate and up-to-date employee records Employee Support & Engagement Serve as a primary contact for employee inquiries through the HR Helpdesk, providing timely and accurate responses Support planning and execution of employee engagement initiatives, including staff appreciation events and wellness activities Participate in Health & Wellness Fair coordination and related programming Administer tuition reimbursement and relocation reimbursement programs in accordance with policy Compliance, Audits & Recordkeeping Support compliance with DESE and EEC requirements, including assisting with audit preparation and documentation Assist with EEC Background Record Check (BRC) processes Perform regular audits (e.g., change of status, employee files, compliance records) to ensure data accuracy and regulatory compliance Maintain and track employee immunization records in accordance with requirements HR Systems & Reporting Serve as the primary HRIS resource for day-to-day system use, reporting, and troubleshooting Provide back-up support for internal HR reporting and data tracking Work with HR Business Partner to ensure data integrity across HR systems through regular review and maintenance Operational & Administrative Support Provide back-up support for harassment prevention training administration and tracking Support office operations, including coordination of office supply orders and general administrative needs Assist with Kantech (or similar access control system) processes as needed Continuous Improvement Identify opportunities to improve HR processes and workflows and support implementation of enhancements Partner with HR team members to improve efficiency, accuracy, and employee experience
Education/Experience:
Bachelor s degree in Human Resources, Business Administration, or related field (or equivalent experience) 2-4 years of HR experience, preferably in a generalist or coordinator role Working knowledge of HR practices, employee lifecycle processes, and compliance requirements Experience with HRIS systems; ability to learn and support system functionality Strong organizational skills and attention to detail Ability to manage multiple priorities and work independently Strong interpersonal, communication, and customer service skills Ability to handle sensitive information with confidentiality and professionalism Computer skills including MS Word, Excel, PowerPoint, Excel and HRIS system NECC is committed to an inclusive culture where all students, employees, families, and partners feel welcome, safe, and valued. We believe that fostering diversity and equity makes us a stronger, more successful community. For more information, please visit: https://www.necc.org/dei/

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