HR - Training and Development Coordinator

Management reserves the right to change the essential duties of this position description from time to time as necessary.

POSITION OVERVIEW

The Training and Development Coordinator will be acting as a bridge between knowledge and professional development. The core responsibility of this position is to design, implementation, and oversight of training programs that enhance team members' skills, boost morale, and improve overall work efficiency. Ensuring that team members receive the necessary training and development needed to function effectively at their current position or one the team member wishes to grow into. Continuously works on training manuals, researching beneficial training programs and reviewing team member performance data (team member evaluations) to identify and follow the progress of future casino leaders. H/She will have an innovative mindset that enables them to identify skill deficiencies in team members and develop training programs tat aid their improvement. They will have excellent verbal communication, which allows them to speak with department heads, HR professionals and casino/tribal leadership. They will also have excellent written communication to create comprehensive training documents for managers to use in the future.

SUPERVISORY RESPONSIBILITY

This position does not have any supervisory responsibilities.

ESSENTIAL FUNCTIONS

The essential function of the HR- Training and Development Coordinator includes but not limited to: Assess training needs utilizing data-driven metrics, consultations, interviews and/or surveys with Leadership team and/or team members. Confer and collaborate with Executive Team, Department Leadership, Tribal Member Development and subject matter experts in the assessment of Casino & Hotel team member training needs and the effectiveness of the training approach (i.e. individual, group, lecture, interactive, webinar, demonstrations, conferences, meetings and/or workshops, etc.), content and previous training sessions. Prepare, maintain and distribute training schedules, calendars, manuals, course material and online learning modules to Lucky Eagle Casino & Hotel leadership team including tracking of food handlers permits, MAST cards, forklift training, etc. Provides training counseling for team members, which may include the recommendation of off-site training. Utilizes the latest educational techniques and tools to maximize attendance and interest. Working in collaboration with department leaders and management to continually refine training strategies and methodologies based on feedback and outcomes. Conducting and supervising training sessions covering a range of topics, from hard skills to soft skills, ensuring diverse learning styles are accommodated. Aid in the mentoring and applicable education of all Casino & Hotel team members. Developing and organizing training manuals, educational materials, and other resources needed to facilitate programs effectively. Gather and evaluate information from team members and management on previous training to identify weaknesses and areas that need additional training. Perform administrative tasks such as monitoring costs, securing training facilities, scheduling classes, setting up systems & equipment, preparing & supplying applicable training materials for training sessions and coordinating & managing class attendance. Select, assign and coordinate with training session presenters & guests, and assists as required. Ability to hand multiple assignments and assess and analyze data. Continually pursues new & inventive training methods, monitors & evaluates training programs & content to ensure they are current, relevant and effective. Prepares and provides monthly, quarterly and annual statistical reports as requested. Participates in the training budget process and ensures adherence to the same. Exemplifies the Casinos Mission Statement and Core Values. Exceptional organizational skills, leadership and interpersonal skills. Excellent time management skills, public speaking skills, problem solving skills and both verbal and written communication skills. Performs other duties as assigned.

EDUCATIONAL REQUIREMENTS

An AA degree with a special interest in Organization Development or Business Administration. A minimum of 5 years of experience in the Human Resources field will be considered in leu of education. A THRP is preferred.

SKILLS, KNOWLEDGE AND EXPERIENCE REQUIREMENTS

This position requires at least three (3) years of experience in Human Resources or Organization Development, with a concentration on training, staff development, and/or general team member relations.

Must be proficient in:

Microsoft Office products, HRIS systems and have strong analytical and communication skills, extensive knowledge of applicable tribal, state and federal regulations. S/he must be well organized and proactive in developing effective training programs with working knowledge of or the desire to pursue in depth knowledge of Tribal employment law and its application to the scope of his/her area of responsibility. Requires proficiency in assessing training needs, development and facilitation of effective training with diverse audiences. Exceptional mathematical and analytical skills required, and functional computer skills with Windows platforms and Human Resource Information Systems (HRIS). Ability to evaluate training programs, including methods and materials; and choose those that best fit the needs of the organization. Requires proficiency with business English and etiquette, including grammar, spelling, punctuation, vocabulary, and the ability to write business correspondence, prepare/present reports and meet deadlines. Must be an innovative, creative self-starter with the ability to multi-task, adapt to change easily and work individually or as part of a team. Must be a minimum of 21 years old, can obtain and retain a Washington State Class III Gaming License; successfully pass a pre-employment drug screen; and have and maintain a driving record that at least meets the minimum requirements established by Lucky Eagle Casino & Hotel vehicle insurance provider.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. While performing the duties of this position, the team member is frequently required to stand; walk; use hands to finger; handle; feel; or grip objects, stretch and/or reach with hands and arms; stoop; crouch or work in cramped or awkward positions; repetitive motions. This person may regularly lift and/or move up to 30+ pounds. Specific vision abilities required by this position include close vision, distance vision, depth perception, and ability to adjust to focus.

ENVIRONMENT

The environmental characteristics described here are representative of those a team member may encounter while performing the essential functions of the position. Primarily indoors and may be exposed to heavy smoke and fluctuations in temperature while in and around the Casino and/or Hotel. May also, from time-to-time be exposed to noise from slot machines, customers, music and public announcement systems, as is common in a casino and/or hotel environment.