HUMAN RESOURCES TECHNICIAN NF3

Duties Help Generalist position that performs various Human Resources functions in assigned areas, including developing job vacancy announcements, attending recruiting and other events, reviewing job applications, determining eligibility or evaluating the applicant¿s qualifications according to established policies and procedures. Provides assistance in administering the employee benefits program, i.e. Group Health, Dental & Life Insurance, 401(K) Savings Plan, Group Retirement Plan, Workers¿ Compensation, Family Medical Leave Act (FMLA), Leave Donations, and Employee Performance Awards Program. Processes and maintains accurate and detailed records necessary to implement and track employee and benefit related matters. Maintains a high degree of contact with employees and supervisors, providing advice and assistance regarding policies, procedures, employee benefits and compensation, and other employee programs. Conducts research and explains complicated employee benefit related issues such as health benefits conversion, annuity calculations, creditable service and similar information. Conducts new hire orientation classes, briefings, and various seminars. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Uses required safety equipment and observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Performs other related duties as assigned.