People Analytics Strategy:

Drive the evolution of HR analytics to unlock business value and enable smarter decisions.

Deliver Insights That Matter:

Measure and report on workforce trends. Diagnose root causes through advanced analysis. Predict future outcomes with statistical modeling. Prescribe evidence-based actions that move the business forward. Tell the

Story:

Translate complex data into compelling narratives for executives and stakeholders. Build and Inspire a

High-Performing Team:

Lead a group of specialized professionals, fostering excellence and innovation.

Champion Data Stewardship:

Ensure governance, security, and accessibility of HR data while optimizing our data warehouse. Innovate with

AI:

Harness emerging technologies—including agentic AI—to personalize colleague experiences and revolutionize HR practices. Partner Across the

Enterprise:

Collaborate with HR, IT, and business leaders to align analytics with strategic priorities.

Advise Leadership:

Provide the CHRO, CEO, and Board with insights that shape enterprise decisions. What We're Looking For A strategic, commercially minded leader with a proven track record in analytics and transformation. Courageous and creative problem-solver who thrives in complexity and change. Influential communicator with strong political acumen and the ability to build consensus. Deep expertise in HR technology, data visualization, predictive modeling, and advanced analytics. Passion for lifelong learning and developing talent at all levels. Ability to simplify complexity—turning data into clear, actionable insights. Qualifications M.S. or Ph.D. in Industrial/Organizational Psychology, Economics, or related field. 10+ years of experience in analytics leadership. Demonstrated success leading cross-functional teams and delivering workforce insights. Proficiency in advanced statistical methods, predictive modeling, NLP/text analytics, and visualization tools (Tableau, R, Alteryx). Knowledge of cloud technologies and progressive analytics strategies. Exceptional communication and consultative skills. Pay Transparency The salary range for this position is $205,000-$277,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits . Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. 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