Supervisor Cardiac Monitor Unit Mission Health

We are seeking a Supervisor for our Telemetry Unit with Mission Health for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications Role Summary:

Provide system oversite and daily coordination of CMU processes including the management and maintenance of telemetry monitoring and Cemer Patient Observer "CPO." Serves as a liaison for all system affiliates to facilitate continued quality assurance, training, and education that is consistent with departmental and syste.m accountabilities. Oversees daily operations by assuring adequate staffing, providing clinical support, and maintaining accreditation readiness. Supervises monitor Technician II's to assure timely customer service and exercises supervisor responsibilities through independent problem solving and collaboration with departmental leaders. Other duties as assigned by departmental leaders.

What qualifications you will need:

Essential Accountabilities:

1. Manage and coordinate daily operations and staffing to assure timely patient care.

Performance Criteria:

Evaluation of personnel in current monitoring practices to ensure standardized compliance. Train and oversee personnel in use of telemetry and "CPO," programs, HIPAA requirements, policies and procedures. Assure adequate staffing levels to meet patient care needs. 2. Assist in the implementation, monitoring and enforcement of policies, procedures and processes. Annual performance review of assigned staff. Completing weekly check-ins, quarterly performance pulse's, engagement pulses, and talent conversation. 3. Provide on-going training and policy review. Participates in interviewing and hiring process and makes recommendations on hiring decisions. 5. Participates in proactive problem solving in regards to current practice, multidisciplinary inter-action, and patient service issues. 3. Oversees Quality assurance and accreditation readiness. Works with multidisciplinary team to evaluate effectiveness of current and future telemetry and CPO processes. Monitors all critical value notification processes. Monitors telemetry and CPO response times, call logs and patient outcomes. Participation with system affiliates as a liaison for Telemetry and CPO related processes.

Performance Criteria:

1. New equipment conversion or system go-lives. 2. Standardized education and training. 3. Equipment evaluation and testing. 4. Assistance with quality assurance measures. High School Graduate / GED No Travel Required 6 months experience Required Years of Experience Benefits North Carolina Division Office, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including free counseling and referral services Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Learn more about

Employee Benefits Note:

Eligibility for benefits may vary by location. Mission Health, an operating division of HCA Healthcare, is based in Asheville, North Carolina, and is the state's sixth largest health system. Mission Health is consistently named one of the nation's Top 15 Health Systems by IBM Watson Health and is the only health system in North Carolina to achieve this recognition. Mission Health operates six hospitals, numerous outpatient and surgery centers, post-acute care provider CarePartners, long-term acute care provider Asheville Specialty Hospital and the region's only dedicated Level II trauma center. With approximately 12,000 colleagues and 2,000 volunteers, Mission Health is dedicated to improving the health and wellness of the people of western North Carolina. HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you find this opportunity compelling, we encourage you to apply for our Supervisor Cardiac Monitor Unit Mission Health opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.