Employee Success Partner

Description:

Reports to:

Chief Financial Officer FLSA Status:

Full-Time, Exempt Position Summary The Employee Success Partner serves as the organization's lead for human resources operations and employee relations, functioning at a manager level with full responsibility for ensuring compliant, consistent, and effective HR practices across the agency. This role is responsible for delivering a high-quality employee experience across the lifecycle while ensuring a coordinated, well-supported, and effective volunteer program. This role operates as a strategic and operational leader, not an administrative support function, requiring a hands-on approach to both leadership and execution. Key Responsibilities Human Resources Leadership & Operations Lead and oversee daily HR operations across the organization Serve as a trusted advisor to leadership on HR matters Exercise independent judgment in HR program administration Ensure HR systems and processes are efficient and compliant Recruitment, Onboarding & Retention Oversee full-cycle recruitment and hiring processes Ensure structured onboarding for all new hires Monitor retention trends and support engagement strategies Ensure compliance with hiring and credentialing requirements Volunteer Program Oversight Supervise the Volunteer Engagement Specialist Establish, standardize, and ensure consistent execution of an organization-wide volunteer program Ensure consistent onboarding, training, and engagement Maintain accountability for volunteer program effectiveness and compliance Payroll, Benefits & Compensation Oversee payroll coordination and review processes to ensure accuracy and compliance Support payroll reporting and budgeting Serve as primary benefits resource Maintain compensation structures and benchmarking Compliance & Risk Management Ensure compliance with employment laws and regulations Maintain HR policies and documentation Ensure audit readiness through proper documentation and internal controls Oversee HIPAA-related compliance for employee benefits Employee Relations & Organizational Development Support employee relations, coaching, and performance management Participate in disciplinary processes and investigations Support leadership development and engagement initiatives Training & Committees Coordinate compliance and policy training Support organizational development initiatives Chair the TIDE Committee Support Wellness, Safety, and Communications Committees Supervisory Responsibilities Direct supervision of Volunteer Engagement Specialist Provide guidance to leadership on employee management practices May provide oversight to HR-related administrative support roles

Requirements:

Required Skills & Abilities Strong knowledge of employment law and HR practices Excellent communication and conflict resolution skills Strong organizational and leadership abilities High level of professionalism and confidentiality Education & Experience Bachelor's degree in HR or related field 5-7 years of progressive HR experience Leadership or supervisory experience required SHRM certification preferred Working Conditions Prolonged sitting and computer use Occasional lifting up to 20 pounds Local travel as needed Additional Information This role requires adaptability in a dynamic organization. Additional responsibilities may be assigned. A Final Note At SourcePoint, we value diverse backgrounds and experiences and encourage applicants who meet many of the qualifications to apply.