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Job Description
Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Entity:
Clinical Practices of University of Pennsylvania Department:
Human Resources, Clinical Practices of University of Pennsylvania Summary:
Reporting directly to the Head of HR for PMMG with a dyad partnership to the CPUP Executive Director & Vice President, the Chief Human Resources Officer (CHRO) will oversee all of CPUP's human resources functions and will leverage Penn Medicine's shared human resources services, such as compensation, benefits, talent acquisition and organizational and leadership development programs. The CHRO will guide and lead employee relations, the recruitment efforts, the various workforce development initiatives to serve over 5,000 employees The CHRO will need to be an effective communicator and be visible and available to employees, managers, and faculty to address a myriad of issues. In addition, the CHRO acts as an advisor to the Executive Director & Vice President and resource to CPUP Executive Leadership team on operational and strategic human resources matters, such as succession planning and flexibility around staffing models.
Responsibilities:
Positively represents Human Resources and UPHS management, and provides collaborative professional counsel to the HR team, health system leaders and staff at all levels within the organization in partnership with the
CHRO- PMMG.
Build relationships with UPHS Shared Services Leaders, UPHS
CHRO & CHRO
network, CPUP Executive Team, CPUP Department Leaders, managers, physicians, and staff, to identify HR needs and create HR plans to improve performance. Develops and implements workforce management strategies to ensure that CPUP and Penn Medicine can achieve their short- and long-term goals. Partners with Penn Medicine shared services in process design, implementation, and ongoing process management to ensure client satisfaction. Works with clinical leadership, entity leadership, affiliates and/or suppliers in developing programs, services and/or initiatives to anticipate future employee needs, build employee loyalty and/or generate profitable growth. Provides leadership for HR integration and alignment activities within and across PMMG. Ensures established protocols, strategies, and tools are utilized throughout the project to reinforce consistency in process and experience for impacted providers and staff. Acts as a resource and advisor to leadership in facilitating change within CPUP. Provides advice, counsel, and guidance to leadership on matters related to employee relations (inclusive of applicable faculty employee relations and professionalism), equal opportunity, and employment law. Ensures thoroughness and consistency in investigations, recommendation, and complaint resolution. Communicates to Human Resources staff the importance of patient satisfaction, quality of care, and sound financial performance; and champions our successes and priorities for improving performance in meeting and exceeding patient and customer expectations. Ensures employee satisfaction by providing leadership for the comprehensive and continuous measurement of organizational health and development of actions plans for their respective Department and Division. Partner with University counterparts in building and enhancing positive relationships with University leadership. Build productive business partnerships and relationships with the community. Demonstrates an awareness of patient/employee safety when carrying out daily responsibilities of their position. Partners with UPHS's shared services Staffing Department on the strategic development of recruitment activities for their Entity, including sourcing, advertising, interviewing, reference checking and compliance with license requirements. Partners with leaders to facilitate job design to meet business requirements as needed. Supports leadership in the development of position descriptions. In partnership with UPHS Compensation, administers compensation plans including job evaluation, market pricing and incentive planning, performance management and reward processes. Improves HR processes through design and implementation of automated systems. Accountabilities Ensures that all direct reports and those functions that he/she has primary accountability for are in compliance with all federal, state and local regulatory standards and requirements, including The Joint Commission, Department of Health, funding agencies, FDA, and others. Manages, motivates, evaluates, and rewards Human Resources staff to provide excellent service in a responsive and thoughtful manner to their clients and creates a support work environment in line with core values. Performs duties in accordance with Penn Medicine and entity values, policies, and procedures. Other duties as assigned to support the unit, department, entity, and health system organization.
Credentials:
Professional in Human Resources/SHRM Certified Professional (PHR/SHRM-CP) or Senior Professional in Human Resources/SHRM Senior Certified Professional (SPHR/SHRM-SCP) certification is preferred.
Education or Equivalent Experience:
Bachelor's Degree is required. 7+ years progressively responsible HR managerial and supervisory experience and/or a combination of education and experience is required. Experience in healthcare, a hospital or health system, or other highly regulated service organizations is strongly preferred. Master's degree in Human Resources, Business or related field is preferred. We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
