Verification of Benefits & Referral Coordinator - Onsite

Benefits Verification Specialists play a crucial role in providing patients access to the medications and therapies they need by contacting insurance companies to verify patient-specific benefits for programs we administer. Verification of Benefits Specialist will contact insurance companies, on behalf of Vero Orthopaedics, to verify patient specific benefits. The Benefits Verification Specialist will ask appropriate questions regarding patient s benefits and complete data entry and/or appropriate forms to document patient s benefits coverage. This person must be well organized, flexible and enjoy the challenges in a fast-past growing company. Tasks Reviews all patient insurance information needed to complete the benefit verification process minimum of once a month. Verifies patient specific benefits and precisely documents specifics for various payer plans including patient coverage, cost share, access/provider options and referral requirements. Verification process could include electronic validation of pharmacy coverage and medical eligibility. Identifies any restrictions and details on how to expedite patient access. Ability to work in a fast-paced office environment. Work requires focus, flexibility, and the ability to adapt to changing work situations. This position requires that the Associate be seated most of the day. Performs related duties and special projects as assigned. Qualifications/Skills Proficient Windows based experience including fundamentals of data entry/typing Working knowledge of Outlook, Word, and Excel Strong interpersonal skills and professionalism Independent problem solver, good decision maker, and robust analytical skills Strong attention to detail Effective written and verbal communication Attention to detail, flexibility, and the ability to adapt to changing work situations Strong attention to detail. Education, Experience and Licensing High school diploma or equivalent. Preferred experience in medical office administration, benefit verification or customer service at an insurance company. Familiarity with verification of insurance benefits preferred. Strong customer service experience Competencies Integrity

• Job requires being honest and ethical. Analytical Thinking
• Job requires analyzing information and using logic to address work-related issues and problems. Attention to Detail
• Job requires being careful about detail and thorough in completing work tasks. Dependability
• Job requires being reliable, responsible, and dependable, and fulfilling obligations. Stress Tolerance
• Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

Lines of communication This position will report directly to the

Revenue Cycle Manager Job Type:

Full-time Benefits:

401(k) Health insurance Dental insurance Vision insurance Life insurance Disability Paid time off

Schedule:

8 hour shift with 1 hour lunch

• 8 AM to 5 PM Monday to

Friday Education:

High school or equivalent (Preferred)

Work Location:

One location