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RH
Robert Half
Benefits Coordinator
Career Insights for Compensation / Benefits Specialist
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Scorecard
Based on Massachusetts data
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What they do
A Compensation or Benefits Specialist evaluates and works to maintain the pay structure and benefits program at an organization. Analyzes wage and salary data and trends, monitors market conditions; works with benefits vendors, processes benefit claims for employees; monitors government employment regulations. May focus specifically on job classifications and compensation or on benefits programs such as pensions.
$73,143 / year median in Massachusetts
+7% projected growth
Job Description
Description We are looking for a Benefits Coordinator to support the day-to-day administration of employee benefit programs for a Contract position based in Boston, Massachusetts. This role focuses on delivering accurate, timely assistance across benefits processes while helping employees and internal stakeholders navigate coverage, enrollment, and leave-related matters. The ideal candidate brings strong attention to detail, sound knowledge of benefits operations, and the ability to manage sensitive information with professionalism.
Responsibilities:
- Administer employee benefit activities, including enrollments, updates, terminations, and related documentation across multiple plans.
- Coordinate benefits communication by responding to employee questions and providing clear guidance on eligibility, coverage options, and required forms.
- Oversee COBRA-related tasks, ensuring qualifying events, notices, and continuation coverage actions are handled accurately and on schedule.
- Support leave of absence administration by tracking cases, maintaining records, and partnering with relevant teams to ensure compliance with policies.
- Maintain accurate benefits data and audit records regularly to help resolve discrepancies and support reporting needs.
- Collaborate with payroll, human resources, and external vendors to address benefits issues and ensure smooth processing of employee changes.
- Assist with compensation and benefits-related processes by preparing information, verifying details, and supporting ongoing program administration. Requirements
- Experience supporting benefits administration in a human resources or employee services environment.
- Working knowledge of core benefit functions, including enrollments, plan changes, and employee support.
- Familiarity with benefits coordination practices and the ability to manage multiple requests with accuracy.
- Hands-on experience with COBRA administration and related compliance documentation.
- Understanding of leave of absence processes and the ability to maintain organized case records.
- Knowledge of compensation and benefits concepts, with strong attention to confidentiality and detail.
- Effective communication skills and the ability to explain benefits information clearly to employees and stakeholders.