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Robert Half

Benefits Coordinator

Career Insights for Compensation / Benefits Specialist

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What they do

A Compensation or Benefits Specialist evaluates and works to maintain the pay structure and benefits program at an organization. Analyzes wage and salary data and trends, monitors market conditions; works with benefits vendors, processes benefit claims for employees; monitors government employment regulations. May focus specifically on job classifications and compensation or on benefits programs such as pensions.

$69,340 / year median in New York

-1% projected decline

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Job Description

We are looking for a detail-oriented Benefits Coordinator to support employee leave administration and workers' compensation activity for a non-profit organization in Buffalo, New York. This Contract position requires someone who can balance compliance, documentation, and employee communication while coordinating sensitive benefit-related matters with accuracy and professionalism. The ideal candidate will help maintain consistent processes, support return-to-work efforts, and provide reliable reporting that contributes to workplace safety and effective benefits administration.
Responsibilities:
  • Administer leave of absence cases from intake through resolution, ensuring each situation is handled in alignment with organizational policy and applicable regulations.
  • Oversee workers' compensation activity for a self-insured environment, including claim review, injury documentation, and coordination with external adjusters to support timely case resolution.
  • Maintain precise records across benefit databases and tracking tools so employee leave and injury information remains current, complete, and audit-ready.
  • Record and monitor workplace injury incidents, including medical-only and lost-time cases, and follow up on accidents to evaluate claim activity and trends.
  • Communicate regularly with employees, supervisors, medical providers, case managers, legal representatives, and claims partners regarding leave status, restrictions, and next steps.
  • Coordinate work restriction management and transitional duty arrangements to support safe and effective return-to-work outcomes.
  • Provide payroll with accurate leave-related details, including payment status and accrual information, for employees who are away from work.
  • Share workers' compensation and injury data with safety stakeholders to identify patterns and support initiatives designed to reduce workplace incidents.
  • Manage follow-up activities related to motor vehicle accidents in accordance with established agency procedures and documentation standards.
  • Perform additional benefits and administrative duties as needed to support ongoing operations.