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Benefits coordinator
Job
Robert Half
Cleveland, OH (In Person)
Full-Time
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Job Description
Coordination of Benefits Specialist - This team is looking for a dedicated caregiver who is eager to help patients resolve their insurance billing issues. 2+ years' experience with insurance follow up or denials, as well as customer service experience. The focus of this position is to work between patient and insurance companies to resolve their coordination of benefits claim denials. Calls between the patient and insurance team together are the primary driving force as well as the inbound/outbound call center that is manned by this team.
Act as liaison between patients and insurance companies.
Handle high-volume communication: letters, text messages, and three-way calls (a major advantage of this program).Investigate accounts thoroughly to achieve optimal resolution—primarily getting insurance to pay claims.
Key Responsibilities:
Oversee the Coordination of Benefits Denial Team.Act as liaison between patients and insurance companies.
Handle high-volume communication: letters, text messages, and three-way calls (a major advantage of this program).Investigate accounts thoroughly to achieve optimal resolution—primarily getting insurance to pay claims.