Leave Specialist

We are looking for a remote Leave Specialist to support leave and absence administration for a growing team in Cleveland, Ohio. This short-term Contract position focuses on responding to employee and manager inquiries, coordinating claim follow-up, and helping maintain smooth day-to-day leave operations in a multi-state environment. The ideal candidate brings hands-on experience with leave programs, workers' compensation processes, and HR systems, along with strong communication and organization skills.

Responsibilities:

• Respond to questions from employees and people leaders regarding leave options, status updates, and next steps with clear and timely communication.
• Review and prioritize incoming leave-related requests through the ticketing system, ensuring issues are routed and resolved efficiently.
• Support the administration of leave cases by tracking documentation, monitoring deadlines, and following up on open claims.
• Work closely with third-party administrators and internal stakeholders to coordinate updates and maintain accurate leave records.
• Assist with workers' compensation and other absence-related matters by gathering information and helping move cases forward appropriately.
• Maintain accurate data in Workday and related tools while preparing reports, summaries, and correspondence as needed.
• Provide day-to-day support for leave processes affecting both exempt and non-exempt employees across multiple states.
• Help identify outstanding leave issues and take action to ensure employees and managers receive consistent follow-up and guidance.