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ACA Client Specialist | Employee Benefits
Career Insights for Compensation / Benefits Specialist
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Scorecard
Based on Missouri data
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What they do
A Compensation or Benefits Specialist evaluates and works to maintain the pay structure and benefits program at an organization. Analyzes wage and salary data and trends, monitors market conditions; works with benefits vendors, processes benefit claims for employees; monitors government employment regulations. May focus specifically on job classifications and compensation or on benefits programs such as pensions.
$61,608 / year median in Missouri
+13% projected growth
Job Description
CBIZ ACA
CheckPoint. Review client-provided Excel files; correct formatting or data-quality issues before import. Load client data into the reporting platform and maintain accurate processing records. Review and audit Forms 1095-C generated through the reporting platform for accuracy and completeness. Retrieve documents, records, and reports from the shared ACA database. Prepare reports, correspondence, spreadsheets, presentations, and other business documents as needed. Client Service and Communication Review incoming emails, memoranda, and reports; identify required actions; and respond or route items appropriately. Maintain current contact lists for clients and employees who have access to theCBIZ ACA
CheckPoint dashboard. Communicate with clients regarding reporting progress, data needs, deadlines, and system access. Coordinate recurring client webinars and demonstrations, maintain related calendars, and exercise independent judgment when handling client data and employment and benefits administration matters. Prepare for, host, and lead daily client training webinars. Collaborate with other CBIZ reporting units to resolve issues and support consistent service delivery, as well as assist in the education of benefits account teams internal to CBIZ. Workflow and Business Tracking Track each client's annual reporting progress and update the designated tracking file weekly to support timely reminders and direct follow-up. Track renewals, new business, consulting engagements, and related revenue; provide weekly updates to the manager and business leader and daily updates during renewal season. Independently manage competing priorities and deliver accurate work within reporting deadlines. Perform additional duties as assigned by manager or business leader. Technology, Compliance, and Quality Control Develop and maintain proficiency inCBIZ ACA
CheckPoint and other approved reporting platforms. Apply ACA reporting requirements and established procedures when processing and reviewing client data. Use approved AI and automation tools to support drafting, summarization, data review, quality control, workflow organization, and process improvement. Review all AI-assisted work for accuracy, appropriateness, compliance, confidentiality, data privacy, and information security before use or distribution. Knowledge, Skills, and Abilities Strong customer service and client-facing communication skills. Ability to communicate clearly and professionally in writing and verbally with internal and external stakeholders at all organizational levels. Ability to analyze information, identify issues, and prioritize multiple responsibilities. Ability to work independently and collaboratively in a deadline-driven environment, including during peak reporting season. Proficiency in Microsoft Word, Excel, Outlook, and Teams, including experience using Excel to organize, review, and reconcile data. Ability to learn and effectively use ACA reporting platforms, client-facing dashboards, and approved AI-enabled productivity tools. Commitment to confidentiality, data privacy, information security, and responsible review of AI-assisted work. Preferred Qualifications Bachelor's degree in human resources, business, or a related field. Knowledge of employee benefit plans, health care, or benefits administration. At least three years' experience in working in or managing a help desk environment for benefits-related platforms, such as BenAdmin, payroll, HRIS or ACA reporting services Experience with reporting, data analysis, or HR information systems. Experience with Affordable Care Act reporting or compliance. Demonstrated experience supporting, reviewing, or maintaining business data. Minimum Qualifications High school diploma or GED required. Bachelor's degree preferred 3 to 5 years of insurance claims related experience Must maintain current required licenses and certifications relevant to field of expertise Demonstrates the ability to communicate verbally and in writing throughout all levels of the organization, both internally and externally Effective customer service skills Proficient use of applicable technology Ability to work in a team environment as well as independently Ability to analyze and prioritize multiple responsibilities #LI-KW1 #LI-Hybrid About Us CBIZ, Inc. (NYSE:
CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast. CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers. Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C. Notice to Candidates Requiring Sponsorship At this time, CBIZ is not engaging with applicants who require sponsorship. Compensation & Benefits The specific compensation for this role will be determined based on the education, experience, geographical location, and skill set of the individual selected for this position. Beyond income, you have access to: comprehensive medical and dental insurance, retirement savings, life and disability insurance, health care and dependent care reimbursement accounts, certification incentives, education assistance, referral program and much more. This posting will remain open for a minimum of three days and may close at any time thereafter. Notice to Third-Party Agencies CBIZ does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property ofCBIZ. CBIZ
will have the right to hire that applicant at its discretion and without any fee owed to submitting staffing/employment agency, person or entity. Reasonable Accommodation If you are a qualified individual with a disability, you may request reasonable accommodation if you are unable or limited in your ability to use or access this site as a result of your disability. You can request a reasonable accommodation by calling 844-558-1414 (toll free) or send an email to accom@cbiz.com . Equal Opportunity Employer CBIZ is an equal opportunity employer and reviews applications for employment without regard to the applicant's race, color, religion, national origin, ancestry, age, gender, gender identity, marital status, military status, veteran status, sexual orientation, disability, or medical condition or any other reason prohibited by law. If you would like more information about your EEO rights as an applicant under the law, please visit Know Your Rights . Apply Now Similar JobsBenefits
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