Location:

This position is hybrid supports Dairy Framers of America in Kansas City, KS. Remote Monday, Tuesday, Wednesday. In office Thursday and Friday

ESSENTIAL FUNCTIONS

Serves as a liaison between the client's Human Resources department, employees, and benefit carriers. Develops a detailed understanding and in-depth working knowledge of all employer-sponsored benefit plans. Provides a variety of benefit services; based on client needs, duties may include (but are not limited to) the administration and support of qualifying life events, status changes, dependent verification, billing, leaves of absences, benefit enrollments and applications and varied assistance programs. When applicable, supports and responds to benefits communication inbox and/or contact center while meeting quality assurance standards set by the client and Lockton. Investigates and self-resolves benefit-related concerns, including enrollment, deduction, billing, and claim issues. Responds to employee and carrier inquiries in a timely and accurate manner. Tracks to distribute all compliance notifications timely. Accurately tracks employee services and client support in appropriate systems. Creates and maintains a proactive environment by promptly coordinating with supervisors and other appropriate parties when recognizing an accelerated issue or unusual matter to collectively provide solutions and ensure it is resolved thoroughly and accurately. Performs other duties as assigned. Qualification Icon Qualifications

REQUIRED EDUCATION AND EXPERIENCE

High School Diploma/GED equivalent and/or related work experience. Proven experience operating in Microsoft Excel to include such things as sorting/filtering, pivot tables, and creating formulas. Professional experience demonstrating client service skills while multitasking and working with strict deadlines. Professional experience demonstrating self-driven solutions with little supervision. Proven professional experience following a step-by-step process while using deductive reasoning to produce positive outcomes.

PREFERRED EDUCATION AND EXPERIENCE

Higher education or equivalent combination of education, training, and experience in a related field. Working knowledge of benefit insurance products, including core and/or voluntary benefit insurance. Introduction to the leave of absence process. Professional user experience operating in an HRIS payroll/benefit system, or Client Relationship Management (CRM) system. Total Rewards Summary We offer a comprehensive total rewards package designed to support the health, financial well-being, and professional growth of our employees.

Paid training and ongoing professional development
Company-provided equipment
Comprehensive medical, dental, and vision coverage, including a wellness program
Additional voluntary benefit options
100% employer-paid benefits
401(k) retirement plan with company match
Pet insurance
Immediate vacation accrual
Paid holidays, effective upon hire, including:
11 company-observed holidays
2 floating holidays
2 personal days
2 volunteer days
Employee referral bonus program Compensation The starting hourly pay range for this position is $24.03
$26.

44 per hour. The listed hourly range represents the anticipated minimum and maximum compensation for this position. Actual pay will be determined based on a variety of job-related factors, including but not limited to the selected candidate's skills, experience, qualifications, licensure, and internal equity. In most cases, new hires are not brought in at the top of the range, as compensation decisions are evaluated based on the specific circumstances of each hire. Equal Opportunity Statement Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity. At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success. About Lockton Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what's right every day. At Lockton, we believe in the power of all people. You belong at Lockton. How We Will Support You At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it. We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing. Learn more about your Lockton experience No Agencies Please Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. 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