Process benefit applications, benefit payments, partial payments, including updating withholdings and processing split payments
Review, research, and resolve stale-dated checks, including processing voids and reissuing payments when appropriate.
Prepare participant correspondences
Process forfeitures and dividends in accordance with plan provisions
Complete tax reconciliations and required tax filings
Process weekly HRA payments and uploads
Process Education Fund applications and payment requests, as assigned
Manage outgoing reciprocity processing for multiple Local Union benefit funds
Monitor and reconcile reciprocity transactions to ensure timely and accurate processing
Prepare New Man Reports for assigned Locals
Respond to participant inquiries by phone, email, and written correspondence regarding benefit eligibility, payment status, and plan provisions
Maintain accurate participant records withing the benefits system
Ensure compliance with Trust Documents, Summary Plan Descriptions, IRS regulations, DOL requirements and other applicable governing regulations
Collaborate with internal departments to resolve participant issues and ensure timely benefit processing
Assist with special projects, audits and other departmental responsibilities as assigned.

Minimum Qualifications:

Strong attention to detail with excellent organizational skills and time management skills
Ability to manage multiple priorities while meeting established deadlines
Excellent written and verbal communication skills
Strong member service skills with the ability to communicate professionally with participants, employers, trustees and vendors
Ability to analyze information, identify discrepancies, and resolve issues independently
Demonstrated ability to maintain confidentiality and handle sensitive participant information
Proficiency in Microsoft Office, including Excel, Word, and Outlook
Ability to learn specialized benefit administration software Education and Experience
High school diploma or equivalent required
Two or more years in administration employee benefits
Experience with working with multi-employer benefit plans, union benefits, pension, or Taft-Hartley plans is preferred but not required Position Details

Employment Type:

Full-time

Schedule:

Monday - Friday, 7:45am to 4:30pm, 45-minute meal period

Work Location:

St. Louis, MO 63110 Following a successful introductory period, employees may be eligible to participant in the hybrid work schedule, which currently includes one work from home day per week. This position is covered by a collective bargaining agreement. Successful candidates will be required to successfully complete a 90-day introductory period and, upon completion, become a member of the staff union as a condition of continued employment.

Benefits:

We offer a competitive benefits package, including:

401(k)
Retirement Plan
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off

Employee Assistance Program Job Type:

Full-time Pay:

$22.00 - $33.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Retirement plan Vision insurance

Education:

Bachelor's (Preferred)

Experience:

Accrual accounting: 5 years (Required) Bank reconciliation: 5 years (Required) Ability to

Commute:

St. Louis, MO 63110 (Required)

Work Location:

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