Description We are looking for a Compensation Analyst to support incentive and commission payment operations for our team in Memphis, Tennessee. This role focuses on ensuring compensation data is accurate, calculations are completed correctly, and payments are prepared in a timely manner for payroll processing. The ideal candidate is analytical, detail-oriented, and comfortable working across multiple systems and business groups to resolve issues and improve compensation processes.

Responsibilities:

• Manage recurring commission and incentive payment cycles by validating input data, running calculations, reconciling results, and preparing files for payroll submission.
• Interpret compensation plans and payout rules to determine proper handling of transactions, exceptions, and employee payment outcomes.
• Maintain critical compensation records such as participant eligibility, plan assignments, rates, targets, thresholds, and reporting relationships.
• Review information from sales, payroll, ticketing, and related systems to identify incomplete, inconsistent, or inaccurate data that may affect payments.
• Conduct pre-payment and post-payment audits, reconciliations, and quality checks to confirm results are accurate, approved, and payroll-ready.
• Investigate discrepancies, unusual results, and employee questions by identifying root causes and determining appropriate corrective action.
• Process approved payment updates, including adjustments, reversals, and corrections, while preserving supporting documentation for audit purposes.
• Partner with internal stakeholders to resolve data, system, calculation, and payment issues, and contribute to enhancements, testing, and process improvement efforts.
• Track recurring issues, control weaknesses, and data-quality concerns, then recommend solutions that strengthen accuracy and operational effectiveness.
• Organize procedures, approvals, reconciliation materials, and case records to maintain a clear and complete audit trail. Requirements
• Experience in compensation analysis with strong exposure to commission and incentive pay administration.
• Knowledge of compensation plans, benchmarking practices, annual compensation processes, and broader compensation and benefits concepts.
• Ability to analyze large data sets, identify discrepancies, and perform accurate reconciliations in a deadline-driven environment.
• Proficiency working with HCM platforms and related source systems used for payroll, sales, or compensation data.
• Strong understanding of commission statements, payment calculations, and compensation-related controls and documentation.
• Excellent problem-solving skills with the ability to investigate exceptions and communicate resolutions clearly to stakeholders.
• Strong organizational skills with the ability to manage multiple priorities and maintain high attention to detail.
• Effective collaboration and communication skills for working with employees, business partners, and cross-functional teams.

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