Field Benefit Counselor Benefit Communications - 3.4 Nashville, TN Job Details 23 hours ago Qualifications High school diploma or GED Driver's License Life & Health Insurance License Full Job Description Deliver professional and educational assistance to employees seeking to enroll in their company's benefit program.
Responsibilities include:
Accurately enrolling employees in benefit programs of their choice and ensuring the system accurately reflects elections Providing guidance on benefit plan coverage and answering employee questions pertaining to their coverage Conducting themselves in a professional manner at all times and presenting a demeanor that portrays confidence and knowledge of the products Maintaining performance standards as outlined in each case file Reconciling daily reporting activity logs and Web results Preparing service tickets/discrepancy forms on issues to be resolved and following through to resolution.
Field Benefit Counselor requirements:
Minimum of HS diploma, college degree considered a plus/background in Human Resources and or a degree in Public Relations or Communications desirable Must possess a Health & Life license in Resident State in good standing along with 1-3 years of enrollment experience through an enrollment firm, employee benefit broker or worksite insurance carrier a plus Benefits administration experience considered a plus Willing to work varied shifts including overnight shifts when necessary Must possess a good driving record and a valid driver's license and proof of auto insurance Must be willing to obtain non-resident licenses on his/her own Must be willing to travel up to 75% of the time - can be away from home for a minimum of 1-6 weeks. Multi-lingual skills are highly desired.